The Members section is primarily where your will spend your time. The page is based on the organizations that you manage, and the registration status is always based on the active season.
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Just like you can do so across the platform, you can click on a specific member line for an overview on the side panel. To view the complete member profile, simply click on the open file button in the upper right-hand corner.
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Video Tutorial
Create new Member
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Note: First, you need to confirm that the member has not participated in organized hockey, therefore, would not have a profile in the Hockey Canada database. If the participant has been set up in the HCR system under another organization, you must complete the transfer process to receive the rights to register this member. |
To add a new member: Click + Add Member. When you enter information about a new member, the system will still try and match this information and suggest an existing member. If there is no match, you may continue with the member creation process.
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Video Tutorial
Member profile
Overview
In the dashboard you will see an overview of the participant (age, HCR #, primary and shared organization and member status – player/coach/official). As well as information for payment status of all the transactions made by that specific member.
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Registration Tab: The history of this participant's registrations will be displayed. To view a specific registration, click on the line to open a side panel for more information. The action button will enable the following tasks:
Confirm the registration
Cancel the registration
Send the waivers by email - For manual registration or third-party API
Confirm waivers - For manual registration or third-party API
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Note: all registrations that come from the online registration process or by third party API will be set to pending. The reason behind this is that we want to make sure that the registrars are doing proper verifications before confirming the |
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participant’s registration. Players and coaches must be confirmed for a season to be added in a team roster. |
To add a new registration: Click + Add. Select the season, date, time, and type of registration. By selecting the player type, available registration will appear based on the age group that the organization has previously set up. If the member is already registered, the system will display a message letting you know that this participant cannot be registered twice.
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Transaction
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Credit
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Refund
Team tab
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Suspensions
Transfer
Appeals
Waivers
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Video Tutorial
Manual registration
Video Tutorial