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To apply a payment from to a manual registration, you must follow the following procedure:

  • In the ‘Transaction’ tab, click on the transaction line for which you want to add a payment.

  • Click on the ‘Action’ button and then ‘Apply a payment’

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go to the participants profile, and select the Transactions Tab. Click on the line item you want to apply a payment to, opening the side panel. Click on the Action button and then select Apply a Payment.

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  • Enter the date of the payment if it is different from the displayed date (today’s date)

  • Select the payment method, you have the following options:

    • Cheque

    • Cash

    • Manual Interac e-transfer

    • External payment (payment from an external terminal)

    • Offline credit (when applying credit from an external terminal)

    • Member Credit

      • If you have added a credit to the member, you can apply the credit.

    • A ‘Member Credit’ box will appear and you must select the credit you wish to apply.

    • You can only apply one credit at a time, if you want to apply more than one credit, you must do these steps again to apply the other credits.

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  • Enter the amount of the payment or of the offline credit (DO NOT put the credit amount of negative)

    • The maximum amount applicable will be shown in blue under the amount box

    • It is impossible to enter an amount greater than the applicable amount

  • You may enter a web note (cheque number, transaction number, reason for credit, etc.).

  • Click on, ‘Confirm’.

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  • The right side panel will indicate that the transactions are completed in the ‘Registration’ section of the ‘Transaction’ tab.

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A ‘Received payment’ section will be added

  • Enter the amount of the payment - the amount in blue shows the maximum amount you can apply

  • Adding a note of optional

  • Click on Confirm

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Note: Payments can not be entered as a navigate amount.

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To apply a credit to a transactions:

  • Enter the date of the payment

  • Select Member Credit as the payment method

  • Use the Member Credit drop down to select the credit

  • Enter the amount of the credit will automatically be entered

    • you can adjust the amount of the credit applied to a maximum of the available credit.

  • Adding a note of optional

  • Click on Confirm

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Note: If a member has more than one credit on file, you must apply them separately.

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To view payments that have been manually applied to a transaction:

Open the side panel of the of the transaction, a Received payment selection will have been added. You will be able to see the dat, method of payment and the amount applied.

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By clicking on the three small blue dots, you will be given the following options:

  • View receipt

  • Edit (you will only be able to change the date and add or modify the note)

  • Delete

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By clicking on the small arrow under the transaction, the note written during the payment , you can expand or contract the note added when applying the payment. The note will be displayed in the grey bar.

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