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You will see on the participant’s profile that the status has changed to Permanently Ineligible, and the reason and the note entered are shown.

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On the participant’s profile, under the History tab, you will see that the Member status Log include a record of the status change.

The member status log includes:

  • The date of the change

  • Who made the change

  • The reason for the change

  • The status change - previous status to new status

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Create an Ineligible Member

If you obtain information on a person that would be marked as ineligible but currently does not have a member’s profile in HCR, and you can create an ineligible member. Unlike creating a full profile, only basic information is required.

To create an ineligible member, go to the member search page, and click +Add Member, select Add Ineligible Member.

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  • Enter the First and Last Name

  • Select a reason from the drop down

    • Basic field change

    • Address change

    • New profile

    • Historical sanction

    • Sanction

    • Criminal convictions(s)

    • Maltreatment complaint / Hearing decision

    • Temporary ineligible / ongoing processes

    • Profile incorrectly made ineligible

    • Temporary ineligible period complete

    • Other

  • Enter a note

  • Click Submit

A profile will be created with an HCR#, but no date of birth has been added. From the Action button, no actions are available.

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