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Moving participants to an Ineligible Members status is permission based, and will disallow this member from registering for hockey or be rostered to any team within Hockey Canada.

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Go to the participant’s profile, and from the Action button, select Make Member Permanently Ineligible.

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  • Select from the drop down a Reason For Status Change:

    • Basic field change

    • Address change

    • New profile

    • Historical sanction

    • Sanction

    • Criminal convictions(s)

    • Maltreatment complaint / Hearing decision

    • Temporary ineligible / ongoing processes

    • Profile incorrectly made ineligible

    • Temporary ineligible period complete

    • Other

  • Enter a note

  • Click Submit

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When a participant is move out of an ineligible status, notifications will be send to Blah Blah Blah - JP??

To change the status, go to the members profile, and click on the Action button, then select Remove Ineligibility.

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When a new profile is created during an online registration for a clinic or a team, the system will flag any profiles that are potential a match to an ineligible member. The member will be allowed to continue the registration, but an email will be send to JP who - branch and or Hockey Canada?

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From the Tasks / Potential Ineligible Members menu, you will find a list of possible matches to ineligible members.

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