...
When a new profile is created, the system will flag any profiles that are potential a match to an ineligible member.
Online Registration - When a profile is created during an online registration, a message is displayed This profile has been frozen by HCR Administrators. Please directly contact your provincial member of Hockey Canada for support.
...
Manually - When a profile is created manually inside HCR, the system will search of any matches that will include ones flagged profiles for ineligible. You can click the quick view to open the profiles in another window without starting your search over. If the possible matches are not the member you are adding, click on Create new member.
...
The system will allow you to add a member but will have a status of Permanently Ineligible that will need to be reviewed by Hockey Canada.
...
An email will be send to Hockey Canada for review.
...