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Online Registration: When an active credit is listed on a member's profile prior to before online registration, the member can apply the credit during registration.
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| Note |
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If the transaction was paid in Full by a full on the member's credit card , and a credit can not be appliedwas subsequently added, it will not be possible to refund the credit to the member's card. The credit will have to be reimbursed by a manual payment method (cheque, bank transfer, etc.). If the transaction was paid by installments by a credit card, you will need to edit the installment to an off line payment method before you can apply the credit. |
Refund a Credit: You can then refund the credit to the member by following these stepsteps:
Click on the credit transaction line. In the right side panel click on Action
Click on Refund
You then select the method of refunding the credit
You can enter an internal note (visible only to administrators) and an external note (visible on the member's invoice)
Then click on Confirm.
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