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  1. Outstanding balance, a participant cannot be transferred until the outstanding balance is cleared.

  2. Current location, a participant cannot be transferred to the exact location for the same type of transfer.

  3. Active Transfer in Progress: A participant cannot be transferred if they have a pending request for a move that needs to be reviewed.

  4. The member is registered in a team roster.

From the Action button, the transfer options will be grayed out, and you cannot start a transfer process.

If an error occurs, you You must confirm, cancel, and restart the process if an error occurs.

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Request for a mutation

  • To request a mutation, click on the Member menu.

  • To do your search select Include members of all organizations.

  • You must enter the first and last names or passport numbers to search for a member outside your organization.

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