For organizations that use Online registration onlyThis option is exclusively for organizations using the online registration system.
Installments is an optional feature that gives families a choice to pay the registration in multiple installments.
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Installment Page
From the Catalog / Installments menu, you , although optional, offer families the possibility of paying registration fees in several installments.
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Viewing installments
Go to the Catalog menu.
Search for Installments menu.
You will find a list of installments created for that season.
From the search box, you can enter partial or full to filter the display on screen.
You can click on the directional arrows to sort by that column.
The list of Potential Ineligible members that are on file Installments will be displayed.
Title - the title of the installment
Initial payment - the amount of the initial payment
Installments - the details of the installments and dates
Status - the : The installment title is displayed here. We recommend that you choose a generic title to facilitate reuse in future seasons.
Initial payment : The percentage of the initial payment is shown here. Affiliate fees are always included in the initial payment. If the initial payment is less than the affiliation fee, the amount will be readjusted accordingly.
Installments : Details of installments and the dates on which they will be withdrawn.
Status : The status of the installment
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Complete the requested information:
Fields marked with an * are required
Title *: Add a name to your installment. We recommend that you choose a generic title to facilitate reuse in future seasons.
Initial payment (%) *: Enter the amount of the initial payment. This is the amount that will be charged at the time of online registration. Affiliate fees are always included in the initial payment. If the initial payment is less than the affiliation fee, the amount will be readjusted accordingly.
Installments: Determine the number of installments you want. The number of installments does not include the initial payment, so this it is the number of installments desired after the registration paymentyou are offering as a payment plan for your registration.
Value (%): Based on the number of installments selected, the system will calculate the percentage for each installment. However, you have the option of changing the percentage entered. The % of installments needs to add up to 100%.
Date: Enter the date you would like to receive each installment.
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Select the installments you want to copy, or click on Select All
Click Next
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Review the installments, if if you need to make a change before copyingto the ones you want to carry forward, click Previous
Click Create
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Modify Installments
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Note: Installments can only be deleted if they have not applied to any registrations. |
Once an installment is created, no changes to the amounts or dates can be made.
You can change the status of an installment if you no longer wish to use it. Click on it to open the side panel. Use the blue pencil to change the status to Inactive.
By clicking on the Action button in the side panel, you can delete it only if it has not been used on an online registration.
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Installment Calculations
Enter the % for the initial payment and decide on the number of payment, . You can define the percentage (%) and dates for each installment that follows.
Example: Your registration is $500. #1
For this example we are going to set our registration fee at $500.
At the time of registration, you want to collect 50% of the registration fee, and you allow the rest to be divided into 2 equal payments.
Initial Payment - 50% = $250
Outstanding balance - 50% = $250
Installment #1 - 75% of the outstanding balance= $187.50
Installment #2 - 25% of the outstanding balance = $62.50
Example: #2
Initial Payment - 50% = $250
Outstanding balance - 50% = $250
Installment #1 - 50% of the outstanding balance= $125 - May 1
Installment #2 - 50% of the outstanding balance = $125
Modify Installments
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Note: Installments can only be deleted if they have not applied to any registrations. |
Once an installment is created, no changes to the amounts or dates can be made.
To change the status of an installment, click on the line item to open the side panel. Use the blue pencil to change the status to Inactive.
By clicking on the Action button on the side panel, you have the option to delete it.
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- June 1
The date of the registration is May 2, than the parent will have the following payment schedule
Initial payment = $375
June 1 = $125
FAQ’s
What do I have to do to have the instalments deducted from the member's bank account?
Payments will be automatically withdrawn from the member's bank account.
What if a payment is declined?
The system will make up to three attempts to collect the payment over a 24-hour period before marking the payment as declined. You can view the error code in your Netbanx, then contact the member to explore other payment options if necessary.
I set up 2 installments, why are families paying 3 times?
When you select 2 installments, think of them as future payments - the family will pay the initial payment plus the 2 installments.
Why did my family have to pay the initial payment amount and the first installment?
If a family registers after a date that an installment is due, the amount of the initial payment plus the installment will be charged at the time of registration.