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Info

Note: Access to Permanently Ineligible features is highly restricted. Please keep information strictly confederalConfidential.

Table of Contents

Move a Member to Permanently Ineligible Status

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Note

This will set the members status to Permanently Ineligible, blocking all activity on the platform.The member will no longer be able to access My Account, , including access to the member’s profile from the My Account; it will be blocked.

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Note: Submitting this status change will trigger a notification.

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Note: The information found in the Reason’s column is only visible to users with permissions. All other users will only see the member’s status log.

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To update a note that was entered when changing a status, click on the line in the Member status Log opening the side panel. Use the blue pencil to edit the note. and click the checkmark to save.

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Move a Member out of Permanently Ineligible Status

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  • Enter the First and Last Name

  • Select a reason from the drop down

    • Historical sanction - Hockey Canada or a member has in fact sanctioned that person in the past and we have evidence to support it.

    • Sanction - This is an outcome that may result from the Complaints and Disciplinary Measures Policy. The new sanctions lead to this situation.

    • Criminal Convictions(s) - Hockey Canada or a member has evidence (potentially newspaper articles) that a person has a criminal conviction that makes them ineligible.

    • Maltreatment complaint / Hearing decision - Maltreatment Complaint/ Hearing Decision.

    • Temporary ineligible / ongoing processes - Hockey Canada or a member must render a person temporarily ineligible due to an ongoing process led by the BCIS or NSO’s independent third party.

    • Other

  • Select from the drop down an Imposing Organization

  • Enter a note

  • Click Submit

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A profile will be created with an HCR#, but no date of birth has been added. From the Action button, no actions are available.

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From the Overview tab, under the Document section, you can add a a pdf article or other reference material.

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Note: Only users with permissions will be able to view documents added with the document type Permanently Ineligible.

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Potential & Permanently Ineligible Members

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The following note will appear in the member's profile:

The status changed automatically to Potentially ineligible because this profile has similar characteristics to an existing profile flagged as permanently ineligible inHCRin HCR. No action from participants or registrars is required. The profile is not blocked but will be reviewed by sport safety.

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An email will be sent to Hockey Canada for review.

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Each potential match will need to be reviewed. You can click on the line to open the side panel, and click on the Quick View to open the member’s profile.

It is also possible to You can select multiple members to open a quick view of all members and manage the approval more quicklyprofiles at one time by using the quick view. From the left hand side, you can Select All, Select Current Page or Unselect All. Then click the + to open in Quick View all members.

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From the Action, select Manage Approval.

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  • Select a reason from the drop down

    • Historical sanction - Hockey Canada or a member has in fact sanctioned that person in the past and we have evidence to support it.

    • Sanction - This is an outcome that may result from the Complaints and Disciplinary Measures Policy. The new sanctions lead to this situation.

    • Criminal Convictions(s) - Hockey Canada or a member has evidence (potentially newspaper articles) that a person has a criminal conviction that makes them ineligible.

    • Maltreatment complaint / Hearing decision - Maltreatment Complaint/ Hearing Decision.

    • Temporary ineligible / ongoing processes - Hockey Canada or a member must render a person temporarily ineligible due to an ongoing process led by the BCIS or NSO’s independent third party.

    • Other

  • Select from the drop down an Imposing Organization

  • Enter a note

  • Click Confirm Ineligibility

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Reports

Reports are located in the top menu, click Reports and select Permanently Ineligible Participants Report.

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From this report, you can generate a list of permanently ineligible members only or include potentially ineligible participants.

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My Account

Linking a member in My Account that has been marked as Permanently or Potential Ineligible will be given a warning message that this account has been frozen by HCR Administrators.

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Members that are linked in My Account will be shown the status of the Potential Ineligible. The member will have full access to upload documents, review qualifications, waiver and registrations.

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Members that are linked in My Account will be shown the status of the Permanently Ineligible. The members information will be blocked and will not be able to access information on any of the members tabs.

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