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Note

Important: if a member is merged and has not yet been refunded by his organization, the previous organization will be able to refund the member. However, the member's name will be the one under his new profile.

To delete a payment that was made manually or by credit card, you must follow the following procedure:

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Warning

Note: for a refund on a credit card with Paysafe, it is impossible to refund a member 24 48 hours after the payment transaction. The system does not allow for a refund until the batch is closed.

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