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• If your regional organization approves the change request, the member’s profile will be updated with the new data, and you will receive a notification to advise you of the approval.

• If your regional organization refuses the change request, the member’s profile will not be updated, and you will receive a notification indicating your region’s denial.

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Manage a change in mandatory information

There’s now a module where users Depending on your roles and permissions, you can manage member modification requests by approving or rejecting them. Depending on your authorization, you’ll see a Manage Change Request itemmade by your organizations by going to the Tasks menu and selecting Manage Requests. In this module, you can approve or reject submitted requests.

Please consult the complete documentation here.

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If you click on the box, the system will allow the registration of that member without doing any validation.

Important note about Paysafe

Organizations using Paysafe as a payment provider have received an email from Paysafe regarding a PCI compliance fee in the past few days. Please note that this is a generic email to all merchant account holders. In the case of Hockey Canada, these costs are covered by Spordle. You don’t have to take any action.

Training Calendar

Check our training calendar. New sessions are frequently added.

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