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The Members section is primarily where your will spend your time. The page is based on the organizations that you manage, and the registration status is always based on the active season.

Note: If you are managing registrations outside the current season, you will need to change the selected default season on the top right corner.

The search feature is designed for a general or a targeted search option. Once a search is complete, you can use the ‘Export’ button to download the results in CSV or Excel.

By leaving the filters blank, and clicking ‘Search’ all members belonging to that MHA will be displayed in the search results.

You can narrow the search by applying one or a combination of filter options - member type, name, birth date range, gender, member status, invalid criminal record checks, Unconfirmed addresses or by HCR number.

Unconfirmed addresses: when an address is updated through My Account, the address will need to be verified on the members profile.

When searching for a member outside your MHA, choose to include members from sub-organizations or all organizations. Enter the members name or HCR and click ‘Search’. Note: only basic information will be displayed for members outside your MHA.

Member Status:

Draft: An online registration has been started for a new member but it has not been completed. No HCR# has been assigned to this profile.

Unconfirmed: When a new member is created and assigned a HCR#, the status will first be unconfirmed. Once the member’s information has been verified, the status can be updated to confirmed.

Confirmed: A member that has an HCR# with information that has been confirmed.

Inactive: Members that have have no activity on their profile for over a year.

Blocked: A member that has a blocked status can not register for hockey or be transferred.

Ineligible: Once a member that has been mark as ineligible, can not register for hockey, be transferred or be rostered on a team. Only users with select permissions will be able to remove the ineligible status.

Adding a New Member: To add a new member click ‘+ Add Member’.

Enter the name and DOB, the system will look for any an existing members. If there is no match, you may continue with the member creation process.

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