Manual registration for a clinics

Similar to how you can manually register a participant for a hockey season, you can also manually register them to a clinic. To start this process, you must go to the clinic section and find the desired Clinic. Once you locate the Clinic you want, click on the clinic ID number to get started.

1 Register a participant
2 Batch registration

Register a participant

Click on the Attendees tab to manually register a participant for this Clinic.

Click on the blue +Add button and select Add.

Once you've pressed the Add button, a window with the clinic information will appear at the top of the page.

You can search for the desired participant in two ways:

First name, last name, and date of birth
Member Number

Once you have entered your search criteria, the system will try to find the participant.

If no participant is found, no results will be available, and you must try again.

If the participant is found, it will be displayed below the search button.

Once you've found the participant, a Bypass Restrictions checkbox may appear. This function is active depending on your roles and permissions. This option allows you to register the participant for the Clinic even if the member's profile does not meet the clinic prerequisites. The following restrictions will be ignored:

Prerequisite validation
Age validation
Background check validation
Member type validation

However, the following elements will not be bypassed:

Available places
Waiting list restrictions

Note: This permission only applies when a member registers inside HCR. A participant will never be able to bypass the restrictions in place.

Then click on the Select button and go to the next window to choose the date and time of registration. As this is a manual process, you can change the date and time to a date and time in the past.

Click on Next.

We move to the payment window once we select our date and time. We can select our payment method and move on to the next step.

Note : The full course fee must be paid by the participant in order to access the external course content.

The next step is to answer any questionnaires, waivers, and terms and conditions associated with registering for this Clinic. Not all questionnaires, waivers, and terms and conditions will be mandatory or optional. Once we complete this step, we will receive confirmation that the participant has been registered at the Clinic.

The participant will receive a copy of the invoice at his email address and in the purchases menu of My Account.

The manual registration process for a clinic is now complete.

Batch registration

Note: This function is available according to your roles and permissions. Please contact your regional or provincial organization for details.

If you wish to register multiple participants in a batch, in the Participant tab, click on +Add and select Multiple Add.

You must add members by member number. Add the number of lines corresponding to the number of members you wish to add by clicking +Add.

Member numbers can be copy/Paste from a list in an Excel document. Go to your Excel document, select the members you wish to add, and press CTRL+C.

Return to the Spordle ID clinic page and press CTRL+V in the 1st box for member numbers.

Then click on Validate so that the system can validate whether members are eligible to register for this Clinic.

Eligible members will be indicated with a green circle on the right.

Ineligible members will be indicated with a red circle on the right and highlighted in red.

You can delete a member by clicking the red X on the right.

Depending on your roles and permissions, you can also Bypass Restrictions. This option allows you to register the participant for the Clinic even if the member's profile does not meet the clinic prerequisites. The following restrictions will be ignored:

Prerequisite validation
Age validation
Background check validation
Member type validation

However, the following elements will not be bypassed:

Available places
Waiting list restrictions

Click on Next.

Members will then be added to the Clinic without invoice.