Registration tab

Owned by Melanie Bujold
Last updated: Nov 24, 2023

 

Registration Tab

Registrations for the current season will be displayed.

  • Registration Date: The date and time of the registration are shown, as well as the type of registration - online or manual, and the invoice number with a link to open it.

  • Registration: The package name and season are displayed.

  • Season: The hockey season of the registration.

  • Waivers: The number of waivers attached to the registration fee is displayed along with the number that is signed.

  • Status: The status of registration, Pending or Confirmed

Pending or Confirmed status is changed at the discretion of the HCR user, it is not mandatory to confirm member registrations.

 

You will be able to view all registrations, even from another organization. For example, if a player is shared between two organizations and the player has done registration in both organizations, the information for all the registrations will be displayed in the registration tab. This will also be the case for any parent organization looking up a profile. The registration tab will contain all the registrations in a season.

 

Note: The transaction tab will only show transactions for your organization.

 

 

To view specific registration details, click on the line to open a side panel.

Registration Side Panel

  • At the top of the side panel, it will show information on the participant and the name/status of the registration. ,

  • Next, you will see three tabs: Registration, Transactions, and Questionnaire.

Registration

Date, time, registration by, and registration type are shown (manual or online). Waivers that are attached to the fee are listed. A green checkmark shows it has been signed, and a red X means it needs a signature. Waivers that have not been signed will generate a task in the To-Do menu in Spordle My Account the next time the participant logs in.

 

To manually accept the waivers on the participant's behavior, click on the waiver to open it. Select the answer from the options, then choose Verbal agreement collected or Physical agreement collected.

 

Transactions

A summary of the registration fee, payments, and upcoming schedule and a link to open the invoice are shown.

Questionnaire

A list of questions and answers will be displayed. If a question has not been answered, a task will be added to the To-Do menu in Spordle My Account the next time the participant logs in. To manually answer or update an answer, click on the blue pencil.

 

 

Action Button

The action button will enable the following tasks:

  • Confirm Registration

  • Confirm waivers

  • Cancel Registration

  • Refund

  • Exchange item

  • Change position (only if you request the position during the online registration process)

  • Resend invoice

  • Resend invoice with receipts

  • Send waivers by email

 

Note: For more information on canceling a registration, refunds, or how to exchange an item, please see the documentation of Members / Transactions.