My Account - Purchases
A history of all your transactions will be displayed in the Purchase tab. For transactions with invoices, you can click on the invoice number in blue to view or print it.
To export a list of all your transactions, click on Export at the top right. You can export the list of all your transactions only in CSV format.
Clicking on the transaction line will open a side panel on the right containing the following information about your registration:
Transaction Summary
Questionnaires
Waivers
View Invoice
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Transaction Summary
You can click on the blue printer next to a partially or fully paid transaction to print a copy of the receipt.
Questionnaires
Click on the questionnaire tab to view or update the questions attached to this invoice. Click on the blue pencil to change/answer the question, and click on the checkmark to save.
Waivers
If waivers have not been signed for a member who is in My Account, click on Sign and the waivers will appear.
The red exclamation mark indicates that there are waivers to be signed. Click on the line, and the side panel will open.
IMPORTANT: If no waivers or invoices are displayed in the Purchases menu, you must contact your organization to ask them to change the invoice recipient or link your member profile to My Account.
The green checkmark shows that the waiver has been signed. The red x lets you know that it is waiting to be signed.
Click on each waiver to open it, and you can click to sign the waiver, then click save.
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View Invoice
Click on View Invoice at the top right, or the blue invoice number to open the invoice.
Membership fees for provincial, regional and local organizations will be posted on your invoice.
Depending on your organization, you may be charged a platform fee, which will also be displayed on your invoice.
Note: If you wish to change the name of the parent or the address on the invoice, you must contact your organization to make the requested changes.
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