When you register a member, they are automatically added to your members list in the Members menu. The organization in which you have registered the participant is also displayed.
Note: Creating a new member profile directly in My Account is impossible. To create a profile for a member that does not exist in Spordle ID, you must register or contact your local organization.
The initials of all the members linked to your account are displayed, you have to click on an initial to display the member.
Search for a member
If you have added more than nine members to your My Account, a search engine is available to help you find one of your members more easily.
Add a Member
To add an existing member to My Account, click Create Member or the + next to your members' initials.
Then, complete the required fields.
Date of Birth
Relationship (that you have with the member)
Then click on Create New Member
The system will search for the member in the Spordle ID database and display the profiles that match your search.
Select the profile you are looking for and click the Validate button at the bottom of the page.
You can also search by participant number by clicking Search by participant number at the bottom of the page.
Add a Sports Profile
Suppose you have a member registered in multiple sports (Hockey, Soccer, Baseball, and Dragon Boat). In that case, you can add their Spordle ID member profile for all the sports profiles they participate in. Click on +Add Profile and select the correct member profile by sport.
IMPORTANT: This option allows you to use one account to register your children for Baseball, Hockey, and Soccer. You will then access your child's invoices, payments, and contact information in one place.
View Member Profile
To view the member's profile, click on View Profile.
Tabs on the Member Page
This tab displays only the member's first name, last name, age, and membership number.
A red notification appears in a member's profile when data is missing, such as documents or a background check.
Clicking on the notification will display more information.
For sports that are using the profile photo (passport), viewing and printing it by clicking on the Member Card is possible. To print it, click on Print.
Submit an Address Change.
If you are moving, you can request a change of address by clicking on Submit an address change. A change of address email will be sent to your organization, and they will be responsible for validating your change.
Note: The member profile address will never be displayed in the member, the change will only be made in the Spordle ID platform of your organization.
Depending on the organization, proof of residency may be required when changing your address. Please consult your organization for more information.
Accounts Linked to this Member
By clicking on Accounts linked to this member, if you are the account holder, the names of the persons and the date on which the member was linked to My Account will be displayed. You will also be able to Unlink any accounts you wish.
If you are not the Account Owner and wish to have a linked account removed, please contact your organization's registrar, who will be able to remove the linked account.
You can also contact your organization to request that you become the account holder.
Events are displayed in the general tab, allowing you to see the three upcoming events for all sports profiles in your My Account.
The Events box is also displayed on the My Account dashboard.
A blue View Full Calendar link will give you access to all the events displayed in your profile.
Unlink a member
If you wish to unlink a member from your My Account, click on the three small dots to the right of the member's initial and select Unlink.
Remove member profile
If you only wish to remove a member profile and keep the member in your My Account, click on the three small dots at the top right of the sports profile you wish to remove. Then click on Remove Profile.
A Manage menu will appear in the top right-hand corner if you are a clinic instructor, coach, or official.
Suppose you are a clinic instructor and your organization has activated this function, the Clinic Management option will appear, allowing you to access the clinic according to the access granted by your organization.
If you are an official, the Game Incident Report and Official Supervision options will be displayed, depending on the official's function.
If you are a coach, the Travel Permit option will be displayed if the organization authorizes team officials to submit travel permit requests.
Please refer to the Manage menu documentation for more information on these features.
It is possible to add a contact to a member's profile. In the Contacts tab of a member, click on +Add a contact.
Fill in the required fields:
If you wish to add a phone number, click on +Add a number
Set as an emergency contact (optional)
When finished, click on Add
The contact will then be added to the tab. Please contact your organization if you wish to remove it or make changes.
Note: Contacts are only displayed in your account, if the member has been added to another person's account, that person will not see the contact you added.
For example, Mom added her phone number and email address in My Account for Jane Tester's profile. Dad, who also added Jane Tester to My Account, will not see the contact that Mom added.
Documents may be required to approve your profile, please ask your local organization for a complete list of what is required in your area.
If a document is required, you will be notified of a missing document, and the document type will be indicated.
The required documents can be added by clicking on Add File, select the document type, add the document, and click on Save.
Only one document can be added at a time, but the same document type can be used as many times as needed.
If a document was added in error or is no longer valid, please contact your local organization, and your registrar can remove it.
Missing Profile Picture
Note: Only for organizations using this option
You will be asked to upload a photo for your member profile when registering and creating a new member.
You will not be asked for a photo if the profile already exists and the photo has not expired.
If the profile exists and the photo is approved but expires within the current year, the system will ask you to add the photo during registration.
If you log in to My Account without registering a member and the photo of a member linked to your account has expired or expires within the year, the system will create a To-Do task in My Account to update the photo.
If your organization rejects the photo, the system will create a To-Do task in My Account to upload the photo again.
Note: If you wish to change your profile photo, submit it, and your registrar will follow up with you.
Here's how we protect your documents
All documents are stored in a file system in AWS (Amazon Web Service), which is entirely secure. All uploaded files belong to the account that uploaded them. Spordle employees do not have access to these files.
Files can only be viewed when logged into My Account - the URL link for each file is not publicly available.
Only the account member who downloaded the file can access it in My Account.
With read permission, the registrar can access the file via Spordle ID.
The participant's registration history can be viewed here.
All coaching and officiating qualifications and their statuses will be displayed in this tab. When you register for a clinic, make sure you use the correct member number to add the qualification to your profile.
If waivers need to be signed, the Waivers tab will be displayed.
A history of the member's waivers is displayed, showing the season, the reference number, and the list of waivers indicating whether or not they are signed. If a waiver has not been signed, click on it to open the side panel and click on the blue pencil to sign it.
Note: Depending on your Federation's rules, critical waivers may have to be signed before the member can be added to a team.
A history of the member’s teams will include the team name, season, division and member type.