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Linking a member: Steps to access, search for, and validate a profile on Spordle

Linking a member: Steps to access, search for, and validate a profile on Spordle

 

 

 

Linking a member profile is an essential step to centralize the management of your sports journey, or that of your family, within the Spordle ecosystem.

This article guides you step by step through the process of associating an existing participant with your Spordle account, from the initial search by member number to the secure verification of identity.

Once this procedure is complete, you will be able to easily access registrations, official documents, and personalized schedules for each linked member.

 

 

Access members

 

The first step is to access your personal dashboard to initiate the link request.

  1. Log in to your Spordle account.

  2. In the left side menu, click on Members.

  3. Click the [+] button located at the top left of the profile list.

 

Linking a profile 1.png

 

 

Start a search

 

Enter the participant's information in the Add a member window that appears.

  1. Enter the Member number (if known).

  2. OR fill in the First name, Last name, and Date of birth fields.

  3. Click the blue Search button.

 

 

Linking a profile 2.png

 

 

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Define the relationship

 

Once the profile is found, you must specify your connection to it.

  1. From the drop-down menu, select My relationship with this member (e.g., Parent, Myself, Guardian, etc.).

  2. Verify that the name and organization displayed match the desired profile.

  3. Click the blue Link profile button.r le

 

 

Linking a profile 4.png

 

 

Security and Validation

 

You must then proceed with verifying your account through the sending of a unique security code by the Spordle platform.

  1. Choose the email address (partially masked) to which the unique security code should be sent and click the blue Send code button.

  2. Check your inbox for an email from Spordle containing a 6-digit code, or contact the holder of the email address to which the validation code was sent.

  3. If you do not receive anything after a few minutes, check your junk mail folders (Spam).

 

 

Linking a profile 5.png
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  1. Enter the 6 digits in the boxes provided.

  2. Make sure the code is identical to the one in the email (e.g., 377626).

  3. Click the blue Confirm button.

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Linking a profile 7.png

 

 

The code is for single use only and expires after a certain period for your security.

 

 

Linking Result

 

The participant now appears in your member list. You can now:

  • Manage their online registrations.

  • Upload missing documents.

  • View their activity schedule.

  • Update their contact information.

 

 

Linking a profile 8.png

 

 

FAQ

 

Make sure the date of birth is entered in the YYYY-MM-DD format and that the name does not contain any typos.

Ensure the email address displayed during the validation step is the one you are currently using.

If a member plays multiple sports, you may need to repeat the profile addition process for each sport concerned.

Here are a few things to investigate to resolve this issue before contacting the Support Centre:

  1. Check your junk/spam folder — the validation email often ends up there.

  2. Wait a few minutes — validation emails can sometimes take a little time to arrive.

  3. Double-check the email address on file — make sure the correct email address is recorded in your account.

  4. Request a new code — Click the "Resend code" button.