Cancel Installments

Owned by Annick Chiasson
Last updated: Sept 24, 2024
1 min read

If you cancel a participant’s registration and they paid by installments using a credit card, you will need to edit the transactions and change the method of payment to an offline option.

  • Go to the member's profile

  • Click on the Transaction tab

  • Click on the transaction for which you wish to cancel payments, a side panel will open on the right

  • Click on Edit in the registration box next to the member's name.

 

  • Change future payment methods by selecting one of these choices Cheque, Cash, or Manual Interac E-transfer, External Payment or Offline Credit, then click Confirm.

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