( Premium) Communications

Owned by Annick Chiasson
Last updated: Jan 03, 2025
3 min read

The communications module enables you to create, manage and send targeted messages to specific audiences within your organization. Using criteria such as roles, teams or leagues, it facilitates the personalization of communications to effectively reach the relevant recipients.

The PAGE PREMIUM plan allows you to send up to 2,500 e-mails per month, with a monthly quota reset. Your quota is visible at bottom left.

All users have access to the same information, which means that added audiences and messages are not user-specific, but rather linked to the organization's plan.

Compose

Before writing a new communication, you need to create an audience.

Sending a communication

Destination

  • This corresponds to the recipients to whom the message will be sent.

  • You'll need to choose the target audience for the message to be sent. You can choose more than one pre-selected audience.

 

Content

  • Write the message you wish to send.

  • The subject is mandatory, as is the message.

  • There is a selection of formatting options for the text of your message.

  • You can add a link to your message.

Schedule

  • There are 2 ways to schedule your message.

    • A pre-defined date and time

      • Now

      • Tomorrow morning 8am

      • Tomorrow afternoon 1pm

    • A date and time of your choice

Summary

  • It is necessary to validate the details of your message. A preview will be displayed, and you will be able to make changes until the message has been sent.

  • A green check mark is displayed when the steps are complete.

  • You can click on the blue SEND button when you're ready.

My communications

List

  • Status

    • All

    • Scheduled

    • Search: You can search for a message using the given subject title and view a preview of the message sent.

Timetable

  • A calendar is displayed, allowing you to view all past and future communications according to specific dates. A preview is also available.

 

My communications

List

  • Status

    • All

    • Scheduled

    • Search: You can search for a message using the given subject title and view a preview of the message sent.

Timetable

  • A calendar is displayed, allowing you to view all past and future communications according to specific dates. A preview is also available.

 

My audiences

 

An audience is a specific target group to which messages and notifications can be sent. Audiences are defined according to criteria such as role, category, team, league, or other relevant member characteristics. This enables communications to be segmented and personalized according to recipients' needs and profiles, ensuring that each message reaches the right people within the organization.

Create an audience

  • Press + Create an audience

  • You will be asked for the following information:

    • Name of your audience * : Clearly identify the target group or category of people concerned by this audience.

    • Short description * : Provide a brief explanation or summary describing the purpose or characteristics of this audience.

    • Season * : Indicate the specific period or season with which this audience is associated (e.g. summer 2025, autumn 2024).

    • Filter *

      • Participant : You can choose other filters if necessary, such as gender identity, positions or member type.

      • Team: You can choose division, category or team. The following filters can also be added: gender, position and member type.

  • The results of contacts according to the chosen filters will appear.

  • Press Save

Modifying an audience

  • Each new audience is displayed in a box. Details of the name and filters chosen appear.

  • To the right of the box, an arrow appears. This allows the following actions:

    • Send a communication

    • Modify

    • Duplicate

    • Delete