Moving participants to an Ineligible Members status is permission based, and will disallow this member from registering for hockey or be rostered to any team within Hockey Canada.
Move a Member to Ineligible Status
Go to the participant’s profile, and from the Action button, select Make Member Permanently Ineligible.
Select from the drop down a Reason For Status Change:
Historical sanction - Hockey Canada or a member has in fact sanctioned that person in the past and we have evidence to support it.
Sanction - This is an outcome that may result from the Complaints and Disciplinary Measures Policy. The new sanctions lead to this situation.
Criminal Convictions(s) - Hockey Canada or a member has evidence (potentially newspaper articles) that a person has a criminal conviction that makes them ineligible.
Maltreatment complaint / Hearing decision - Maltreatment Complaint/ Hearing Decision.
Temporary ineligible / ongoing processes - Hockey Canada or a member must render a person temporarily ineligible due to a ongoing processes lead by the BCIS or NSO’s independent third party.
Other
Select from the drop down an Imposing Organization
Enter a note
Click Submit
This will set the members status to Ineligible, blocking all activity on the platform.
Note: Submitting this status change with trigger a notification.
A pop-up window will let you know that the status change was successful.
You will see on the participant’s profile that the status has changed to Permanently Ineligible, and the reason and the note entered are shown.
On the participant’s profile, under the History tab, you will see that the Member status Log include a record of the status change.
The member status log includes:
The date of the change
Who made the change
The reason for the change, the imposing organization, and a note
The status change - previous status to new status
Note: The information found in the Reason’s column is only visible to users with permissions. All other users will only see the member’s status log.
Move a Member out of Ineligible Status
When a participant is moved out of an ineligible status, notifications will be sent to the notification goes to user that has permission.
To change the status, go to the member's profile, and click on the Action button, then select Remove Ineligibility.
From the pop-up window,
Select from the drop down a Reason For Status Change:
Profile Incorrectly Made Ineligible - We have determined that the profile status was changed inadvertently or by mistake.
Temporary Ineligible Period Complete - The person has served the fixed-term suspension associated with their sanction. Such a situation could arise during a disciplinary process.
Other
Enter a note
Click Submit.
Create an Ineligible Member
If you obtain information on a person that would be marked as ineligible but currently does not have a member’s profile in HCR, and you can create an ineligible member. Unlike creating a full profile, only basic information is required.
To create an ineligible member, go to the member search page, and click +Add Member, select Add Ineligible Member.
Enter the First and Last Name
Select a reason from the drop down
Historical sanction - Hockey Canada or a member has in fact sanctioned that person in the past and we have evidence to support it.
Sanction - This is an outcome that may result from the Complaints and Disciplinary Measures Policy. The new sanctions lead to this situation.
Criminal Convictions(s) - Hockey Canada or a member has evidence (potentially newspaper articles) that a person has a criminal conviction that makes them ineligible.
Maltreatment complaint / Hearing decision - Maltreatment Complaint/ Hearing Decision.
Temporary ineligible / ongoing processes - Hockey Canada or a member must render a person temporarily ineligible due to a ongoing processes lead by the BCIS or NSO’s independent third party.
Other
Enter a note
Click Submit
A profile will be created with an HCR#, but no date of birth has been added. From the Action button, no actions are available.
From the Overview tab, under the Document section, you can add a a pdf article or other reference material.
Click on +Add
Select the document type permanently ineligible
Click the link to upload your document
Click Add
Potential Ineligible Members
When a new profile is created, the system will flag any profiles that are potential a match to an ineligible member. The member will be allowed to continue the registration, but an email will be send to branch and Hockey Canada.
From the Tasks / Potential Ineligible Members menu, you will find a list of possible matches to ineligible members.
From the search box, you can enter partial or full to filter the display on screen.
You can click on the directional arrows to sort by that column.
You will notice is the example below that there are two Paul Testers, one with a Go to profile, and one with an HCR#. The first one, is a draft profile. If a new profile is started to but the registration was not completed, and there is a possible match, the system will flag those as well.
Each potential match will need to be reviewed. You can click on the line to open the side panel, and click on the Quick View to open the member’s profile.
Click Manage Approval from the bottom of the panel or from the Action button and select Manage Approval.
From the pop-up window you can select Remove from list, which will remove them from the potential ineligible members list, or you can select Make Ineligible.
When selecting, Make Ineligible:
Select a reason from the drop down
Historical sanction - Hockey Canada or a member has in fact sanctioned that person in the past and we have evidence to support it.
Sanction - This is an outcome that may result from the Complaints and Disciplinary Measures Policy. The new sanctions lead to this situation.
Criminal Convictions(s) - Hockey Canada or a member has evidence (potentially newspaper articles) that a person has a criminal conviction that makes them ineligible.
Maltreatment complaint / Hearing decision - Maltreatment Complaint/ Hearing Decision.
Temporary ineligible / ongoing processes - Hockey Canada or a member must render a person temporarily ineligible due to a ongoing processes lead by the BCIS or NSO’s independent third party.
Profile Incorrectly Made Ineligible - We have determined that the profile status was changed inadvertently or by mistake.
Temporary Ineligible Period Complete - The person has served the fixed-term suspension associated with their sanction. Such a situation could arise during a disciplinary process.
Enter a note
Click Confirm Ineligibility
