Spordle Help Center
Documentations for Spordle Products

HELP CENTER AND RESSOURCES
MY ACCOUNT
SPORDLE ID
SPORDLE PLAY - HOCKEY
SPORDLE PLAY - BASEBALL
SPORDLE PLAY - SOCCER
SPORDLE PAGE
SPORDLE APP
HCR 3.0 HOCKEY CANADA REGISTRY

  1. Spordle Help Center
  2. Help Desk

Help Desk

Visit: https://help.spordle.com
For Product Documentation and to create a ticket.

  • Customer Support

    Submit a customer support request

Powered by Jira Service Management
{"xsrfToken":"8018ce498db763934845b265980b673bed704e95_lout","branding":{"id":"14","key":"hd","name":"Help Desk","portalBaseUrl":"/servicedesk/customer/portal/14","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/14/15","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#ab001f","headerLinkHoverBGColor":"#ab001f","headerBadgeColor":"#ab001f"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/b2d8024b-666e-47bb-9b12-682bd9132fc4/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmYzViZmI0OS0yYmQyLTRkZWUtOTc1OS04YzdjOTUwN2QwNjYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmIyZDgwMjRiLTY2NmUtNDdiYi05YjEyLTY4MmJkOTEzMmZjNCI6WyJyZWFkIl19LCJleHAiOjE3NDc2NjIyMjYsIm5iZiI6MTc0NzY2MTYyNn0.aMPypxztZIBiJ1IHMQMc7oo_dIE8iL9ePZgIMfko4LM&client=fc5bfb49-2bd2-4dee-9759-8c7c9507d066&mode=fit","logoId":"b2d8024b-666e-47bb-9b12-682bd9132fc4","isLogoAvailable":true,"helpCenterTitle":"Welcome to your Client Space","sharedPortalName":"Spordle Help Center","userInitialAnnouncementHeader":"To open a ticket visit","userInitialAnnouncementMessageWiki":"<p><a href=\"https://help.spordle.com/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">HELP CENTER AND RESSOURCES</a></p>\n<p>Documentations for Spordle Products<br> <a href=\"https://help.spordle.com/space/MyA/3041951925/My+Account+Spordle\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">MY ACCOUNT</a><br> <a href=\"https://help.spordle.com/space/SIDEN/2761949671/Spordle+ID+-+Documentation\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">SPORDLE ID</a><br> <a href=\"https://help.spordle.com/space/PLD/2876932097/Spordle+PLAY+User+Guide+-+English\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">SPORDLE PLAY - HOCKEY</a><br> <a href=\"https://help.spordle.com/space/PLD/2876932097/PLAY+Documentation+-+English\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">SPORDLE PLAY - BASEBALL</a><br> <a href=\"https://https://help.spordle.com/space/PLD/2876932097/PLAY+Documentation+-+English\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">SPORDLE PLAY - SOCCER</a><br> <a href=\"https://https://help.spordle.com/space/PD/2881192222/Spordle+Pages+Functional+Documentation\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">SPORDLE PAGE</a><br> <a href=\"https://help.spordle.com/space/SA1/3618734134/Spordle+App\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">SPORDLE APP</a><br> <a href=\"https://help.spordle.com/space/HDNE/2435908796/HCR+-+Documentation+EN\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">HCR 3.0 HOCKEY CANADA REGISTRY</a></p>","translations":{"en-US":{"helpCenterTitle":"Welcome to your Client Space","sharedPortalName":"Spordle Help Center","announcementHeader":"To open a ticket visit","announcementMessage":"[HELP CENTER AND RESSOURCES|https://help.spordle.com/]\n\nDocumentations for Spordle Products\n[MY ACCOUNT|https://help.spordle.com/space/MyA/3041951925/My+Account+Spordle]\n[SPORDLE ID|https://help.spordle.com/space/SIDEN/2761949671/Spordle+ID+-+Documentation]\n[SPORDLE PLAY - HOCKEY|https://help.spordle.com/space/PLD/2876932097/Spordle+PLAY+User+Guide+-+English]\n[SPORDLE PLAY - BASEBALL|https://help.spordle.com/space/PLD/2876932097/PLAY+Documentation+-+English]\n[SPORDLE PLAY - SOCCER|https://https://help.spordle.com/space/PLD/2876932097/PLAY+Documentation+-+English]\n[SPORDLE PAGE|https://https://help.spordle.com/space/PD/2881192222/Spordle+Pages+Functional+Documentation]\n[SPORDLE APP|https://help.spordle.com/space/SA1/3618734134/Spordle+App]\n[HCR 3.0 HOCKEY CANADA REGISTRY|https://help.spordle.com/space/HDNE/2435908796/HCR+-+Documentation+EN]","localeDisplayName":"English (United States)"},"fr-FR":{"helpCenterTitle":"Bienvenue sur l'espace client Spordle","sharedPortalName":"Espace client","announcementHeader":"Pour ouvrir une demande de soutien visitez","announcementMessage":"[CENTRE DE SOUTIEN ET DE RESSOURCES|https://soutien.spordle.com/]\n\nDocumentations pour les produits Spordle\n[MON COMPTE|https://soutien.spordle.com/space/MC/2760639963/Spordle+Mon+Compte]\n[SPORDLE ID|https://soutien.spordle.com/space/SIDFR/2762735617/Spordle+ID+Documentation+FR+Home]\n[SPORDLE PLAY|https://soutien.spordle.com/space/DPLAY/2843770881/Documentation+Spordle+PLAY]\n[SPORDLE PAGE|https://soutien.spordle.com/space/DP/2880962641/Spordle+Page:+Documentation+Fonctionnelle]\n[SPORDLE APP|https://soutien.spordle.com/space/SA1/3618963470/APP+SPORDLE]\n[HCR 3.0 REGISTRE HOCKEY CANADA |https://soutien.spordle.com/space/HDF/2438365280/HCR+-+Documentation+FR]\n[SPORDLE ONE |https://soutien.spordle.com/space/S1/3389325322/Spordle+One]","localeDisplayName":"French (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#ef0909","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/ddbbeb3a-689b-4e94-bffd-9c2ac23aec8d/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmYzViZmI0OS0yYmQyLTRkZWUtOTc1OS04YzdjOTUwN2QwNjYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmRkYmJlYjNhLTY4OWItNGU5NC1iZmZkLTljMmFjMjNhZWM4ZCI6WyJyZWFkIl19LCJleHAiOjE3NDc2NjIyMjYsIm5iZiI6MTc0NzY2MTYyNn0.Q6driRL8RPvevNsH1EtxNkMaScKWJc7KAS_kRitxcMM&client=fc5bfb49-2bd2-4dee-9759-8c7c9507d066&height=300&mode=fit","bannerMediaApiFileId":"ddbbeb3a-689b-4e94-bffd-9c2ac23aec8d","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"14","key":"hd","projectId":10514,"serviceDeskId":14,"name":"Help Desk","description":"<p>Visit: <a href=\"https://help.spordle.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://help.spordle.com</a><br> For Product Documentation and to create a ticket.</p>","portalBaseUrl":"/servicedesk/customer/portal/14","reqTypes":[{"id":"184","name":"Customer Support","descriptionHtml":"","callToAction":"Customer Support","introHtml":"<p>Submit a customer support request</p>","icon":10873,"iconUrl":"https://spordle.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10873","groups":[49],"key":""},{"id":"188","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10834,"iconUrl":"https://spordle.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10834","groups":[],"key":""},{"id":"192","name":"Issue with a Project","descriptionHtml":"","callToAction":"Issue with a Project","introHtml":"<p>Issue with a Project</p>","icon":10849,"iconUrl":"https://spordle.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10849","groups":[],"key":""},{"id":"191","name":"Issue with Automation","descriptionHtml":"","callToAction":"Issue with Automation","introHtml":"<p>Issue with Automation</p>","icon":10836,"iconUrl":"https://spordle.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10836","groups":[],"key":""},{"id":"193","name":"Issue with Professional Services","descriptionHtml":"","callToAction":"Issue with Professional Services","introHtml":"<p>Issue with Professional Services</p>","icon":10837,"iconUrl":"https://spordle.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10837","groups":[],"key":""},{"id":"185","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Report a bug</p>","icon":10839,"iconUrl":"https://spordle.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10839","groups":[],"key":""},{"id":"186","name":"Report a feature","descriptionHtml":"","callToAction":"Report a feature","introHtml":"<p>Suggest a new feature</p>","icon":10838,"iconUrl":"https://spordle.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10838","groups":[],"key":""},{"id":"187","name":"Request a training","descriptionHtml":"","callToAction":"Request a training","introHtml":"<p>Need Training</p>","icon":10842,"iconUrl":"https://spordle.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10842","groups":[],"key":""},{"id":"199","name":"Soccer Québec Mutation","descriptionHtml":"","callToAction":"Soccer Québec Mutation","introHtml":"<p>User acceptance testing for Soccer Québec</p>","icon":10870,"iconUrl":"https://spordle.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10870","groups":[],"key":""},{"id":"1202","name":"Special Request","descriptionHtml":"","callToAction":"Special Request","introHtml":"","icon":11884,"iconUrl":"https://spordle.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11884","groups":[],"key":""},{"id":"1225","name":"Submit a incident","descriptionHtml":"","callToAction":"Submit a incident","introHtml":"<p>Submit report a incident.</p>","icon":10840,"iconUrl":"https://spordle.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10840","groups":[],"key":""}],"reqGroups":[{"id":49,"name":"Need Assistance"}],"orderMapping":{"48":[187],"49":[184]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":14,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"HD","userLanguageHeader":"Documentations for Spordle Products","userLanguageMessageWiki":"<p><a href=\"https://help.spordle.com/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">HELP CENTER AND RESSOURCES</a><br> <a href=\"https://help.spordle.com/space/MyA/3041951925/My+Account+Spordle\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">MY ACCOUNT</a><br> <a href=\"https://help.spordle.com/space/SIDEN/2761949671/Spordle+ID+-+Documentation\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">SPORDLE ID</a><br> <a href=\"https://help.spordle.com/space/PLD/2876932097/Spordle+PLAY+User+Guide+-+English\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">SPORDLE PLAY - HOCKEY</a><br> <a href=\"https://help.spordle.com/space/PLD/2876932097/PLAY+Documentation+-+English\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">SPORDLE PLAY - BASEBALL</a><br> <a href=\"https://https://help.spordle.com/space/PLD/2876932097/PLAY+Documentation+-+English\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">SPORDLE PLAY - SOCCER</a><br> <a href=\"https://https://help.spordle.com/space/PD/2881192222/Spordle+Pages+Functional+Documentation\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">SPORDLE PAGE</a><br> <a href=\"https://help.spordle.com/space/SA1/3618734134/Spordle+App\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">SPORDLE APP</a><br> <a href=\"https://help.spordle.com/space/HDNE/2435908796/HCR+-+Documentation+EN\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">HCR 3.0 HOCKEY CANADA REGISTRY</a></p>","defaultLanguageHeader":"Documentations for Spordle Products","defaultLanguageMessage":"[HELP CENTER AND RESSOURCES|https://help.spordle.com/]\n[MY ACCOUNT|https://help.spordle.com/space/MyA/3041951925/My+Account+Spordle]\n[SPORDLE ID|https://help.spordle.com/space/SIDEN/2761949671/Spordle+ID+-+Documentation]\n[SPORDLE PLAY - HOCKEY|https://help.spordle.com/space/PLD/2876932097/Spordle+PLAY+User+Guide+-+English]\n[SPORDLE PLAY - BASEBALL|https://help.spordle.com/space/PLD/2876932097/PLAY+Documentation+-+English]\n[SPORDLE PLAY - SOCCER|https://https://help.spordle.com/space/PLD/2876932097/PLAY+Documentation+-+English]\n[SPORDLE PAGE|https://https://help.spordle.com/space/PD/2881192222/Spordle+Pages+Functional+Documentation]\n[SPORDLE APP|https://help.spordle.com/space/SA1/3618734134/Spordle+App]\n[HCR 3.0 HOCKEY CANADA REGISTRY|https://help.spordle.com/space/HDNE/2435908796/HCR+-+Documentation+EN]","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmYzViZmI0OS0yYmQyLTRkZWUtOTc1OS04YzdjOTUwN2QwNjYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwNTE0IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDc2NjI4MjYsIm5iZiI6MTc0NzY2MTYyNn0.UosTNtR_Zke6_bFsqNzD4CSOVXvzEaXOcalgfS5br7k","targetCollection":"upload-project-10514","endpointUrl":"https://api.media.atlassian.com","clientId":"fc5bfb49-2bd2-4dee-9759-8c7c9507d066","tokenDurationInMins":20}},"sharedPortal":{"name":"Spordle Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=spordle","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"8018ce498db763934845b265980b673bed704e95_lout","baseUrl":"https://spordle.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://spordle.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"fc5bfb49-2bd2-4dee-9759-8c7c9507d066","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"d84e93921aa74adca4929b3e48d643b9","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}