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Info

Note: You will receive replies to your sent messages in your mailbox and not in the HCR 3.0 communications menu

There are 3 4 different ways to initiate communication:

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 By clicking on " Organization contact" the list of users found by the search will include staff members and users who have access to HCR user only. You can use the check box to remove certain users from the list.

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A "download" button at the bottom of the page will allow you to download the list of emails in a csv file if you need to use it in another system.

It is possible that a red box "Invalid Recipients" appears when you select a member. These are members who do not have an email address in the "General Information" of their profile. By clicking on the arrow, you will be able to see if the members have email addresses in their contacts. If they do, you can select them.

You can also download the list of invalid recipients in order to make corrections in the members' files.

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The next step will allow you to set the subject of the email and also the content.

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  • Using the action button on the team page a communication will be sent to all the participants on a team (players/bench staff and released players). If you wish to remove released players from the list, simply remove them from the contact list or proceed as follows below.

  • using the action button in one of the section of the team will send a communication only to the participant of that section.

You will then see the same communication module with emails addresses preselected.

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Note: You will be able to send communication only to the participant linked to your organization.

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Section clinics

You can send a message to the participants of your courses to do this you must :

  • Click on the clinic

  • Go to the "Participant" tab

  • Select the participants by using the check mark to the left of the names

  • A side panel will open on your right, click on "Action" and on "Send communication"

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You will then see the same communication module with emails addresses preselected.