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By clicking Close without adding an outcome or suspension, a box will be added to the top of the Maltreatment page as a reminder that outcomes or suspensions need to be added.

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To Add an Outcome: From the dropdown, select the outcome, the status of the outcome, due date and add comments (optional). When adding outcomes, the comments box can be used to for additional details. example: adding what courses they need to take for the Education outcome

By adding a due date to an outcome, a notification will be sent to the branch office when a outcomes date is missed. The branch will be responsible for contacting the individuals that the outcomes are applied to.

Outcomes:

  • Verbal or written warning

  • Education

  • Probation

  • suspension *causes a suspension

  • Eligibility Restrictions

  • Permanent ineligibility

  • Other discretionary sanctions

  • Unsubstantiated

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Adding a Suspension as an outcome:

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When adding the suspension to an individual, the suspension details can be entered on this page and added to the member’s profile.

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To Add a Suspension for a Team:

When adding suspensions to a complaint entered as a team, open the side panel, click the Action button, then select Add Suspension. From the dropdown, select the player(s), or select all if the suspension is for the full team, then continue filling in the details for the suspension.

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Maltreatment Complaints Dashboard: From the Maltreatment home page, a list of complaints that have been entered will be shown. You can search by number or filter by complaint status or outcomes.

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Click on the line item of the complaint you wish to update, opening the side panel. From the Action button, you can Update Status, Add Suspension, Add Outcome, or Delete Complaint.

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To Update the Status of a Complaint: choose between open, outcome applied - outcomes complete.

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Info

Note: You will not be able to change the status to Closed - Outcomes Complete until all outcomes are done.

To Add a Suspension for a Team:

When adding suspensions to a complaint entered as a team, open the side panel, click the Action button, then select Add Suspension. From the dropdown, select the player(s), or select all if the suspension is for the full team, then continue filling in the details for the suspension.

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To Add an Outcome: From the dropdown, select the outcome, the status of the outcome, due date and add comments (optional). When adding outcomes, the comments box can be used to for additional details. example: adding what courses they need to take for the Education outcome

By adding a due date to an outcome, a notification will be sent to the branch office when a outcomes date is missed. The branch will be responsible for contacting the individuals that the outcomes are applied to.

Outcomes:

  • Verbal or written warning

  • Education

  • Probation

  • suspension *causes a suspension

  • Eligibility Restrictions

  • Permanent ineligibility

  • Other discretionary sanctions

  • Unsubstantiated

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To Update the Status of an Outcome: From the side panel, click on the Outcomes tab. Click on the blue pencil.

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