My Account - Settings allows you to view and update information associated to your Log-in Accountyour My Account login information.
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Here you can change the following information:
NameFirst and last name
Email address
Date of birth
Gender identity
Preferred language
Cell phone number
AddressLanguage preference: Select English or French
Mobile Phone (COMING SOON)
Address (COMING SOON)
Password
To update the information, click on Edit.
When changing an email address or cell phone number, the system
Change your email address
When you want to change your email address, you will be asked to enter the current one, the new one, and to confirm. A 6-digit and new email and confirm the new email address.
Then click on Save.
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A verification code will be sent to the new email or to your phone by an SMS message. Adding a phone number allows you to add two-step SMS verification to your account.
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You can change the language of My account by clicking on Edit and selecting English or French.
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You can select to update the address for members linked to your account. Click Edit member and select the members you want to update the address for.
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Note: Linked members to your My Account will be sorted by the primary associations listed on their profile, and will be displayed one association at a time. You will be asked to review and select members with the option to Skip this member or Next. |
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Choose the Move-in-year, Address type and you can upload the required documents. Click Submit an address change request.
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Note: Changes to an address will need to be approved by the local organization or Branch office. |
address; enter it in the box and click Confirm....
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Note: your new email will now be the email address you must use to log into My Account. |
Change your password
When you want to change your password, the system will ask you to enter the current and new passwords and confirm them.
Then click on Save.
Remember that your password must be composed of at least eight characters, including an upper case, a lower case, a number, and a symbol.
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The system will confirm that your password has been updated.
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