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My Account - Settings allows you to view and update information associated to your Log-in Account.

Here you can change the following information:

  • Name

  • Email address

  • Date of birth

  • Gender identity

  • Preferred language

  • Cell phone number

  • Address

  • Password

To update the information, click on Edit.

When changing an email address or cell phone number, the system will be asked to enter the current one, the new one, and to confirm. A 6-digit code will be sent to the new email or to your phone by an SMS message. Adding a phone number allows you to add two-step SMS verification to your account.

You can change the language of My account by clicking on Edit and selecting English or French.

To update an address, click edit. Enter the updated address and click Save. You can start typing your address in the indicate a location box and select the google maps suggested addresses, or link the blue link to enter an address manually.

You can select to update the address for members linked to your account. Click Edit member and select the members you want to update the address for.

Note: Linked members to your My Account will be sorted by the primary associations listed on their profile, and will be displayed one association at a time. You will be asked to review and select members with the option to Skip this member or Next.

Choose the Move-in-year, Address type and you can upload the required documents. Click Submit an address change request.

Note: Changes to an address will need to be approved by the local organization or Branch office.

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