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This page presents the documentation related to the creation of a clinic.

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Create a clinic

To create a clinic, click the Manage menu and select Clinic.

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  1. Clinic Information

  2. Session Information

  3. Communications

  4. Payment Options

  5. Review

Étape 1 - Informations sur le stage

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Note

IMPORTANT: No changes can be made in the Clinic Information section once you create a clinic linked to Brightspace. If you made a mistake when creating your clinic in this section, you must create it again.

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  1. Host organization

  2. Clinic info

  3. Prerequisites

  4. Attendees

  5. Description

 

Host Organization

Define the host organization that organizes the event. Depending on your role and permissions within HCR, you may have several options in the drop-down list. If you are a member of a regional organization, you will see your level and all local organizations below you. If you are a local organization, you will only see your organization.

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Note: participants can only register for a clinic run by their host organization or tree.

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Clinic Information

Select the type of qualification :

  • Official qualification

  • Qualification or clinic from the host organization

 

Category *: select the category of your clinic.

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Note: Each category has a different color to help you identify the category type on both your and the participants' sides.

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Qualification *: Once you've selected the category, the qualifications drop-down menu appears automatically, allowing you to select your qualification.

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Name: The qualification name can be changed and renamed as you wish.

External Course *: if an external provider, such as Brightspace, has been associated with this qualification by Hockey Canada, you must select the training content. The selection of these choices comes from the configuration made by Hockey Canada.

 

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Expiration

Info

Note: If an expiry date has been added to the qualification created by Hockey Canada, it will take priority over the one added to the clinic.

  • Select one of the following three options:

    • No Expiration: the qualification was always active and never expired.

    • Fixed Period: if you select this type of expiry, the system will automatically expire the qualification according to the parameters entered. This is why you must complete the Duration field.

      • Duration *: indicate after how many years the qualification will expire. The qualification will expire after the number of years entered, starting from the date the qualification was obtained.

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  • Fixed Date: If you select this expiry type, the system automatically expires the qualification according to the parameters entered. This is why you must complete the Duration and Date fields.

    • * Duration: indicate after how many years the qualification will expire.

    • * Date: enter a fixed date (month and year) when the qualification will expire and after the years you have entered. The qualification will expire after the years entered on your indicated fixed date.

For example, if you complete your training on October 1, 2023, the duration indicated is two years, and the date entered is August 2025. Your qualification will expire on August 31, 2025.

 

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Prerequisites

Info

Note: when you add a prerequisite to a clinic, this is to indicate to the participant that they must have completed one or more steps (clinics) before they can register for this clinic and progress in their training process. Prerequisites guarantee logical progression and ensure participants have the necessary skills to continue their training.

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Info

Note: It's impossible to add prerequisites to a clinic while participants are registered in the clinic. You must create a new clinic and transfer the registered participants from the old clinic to the new one.

Please refer to the document Transfer Clinic to transfer your participants.

 

Participants

The attendee's section allows you to manage who can participate in your clinic and define different parameters such as the number of attendees, their age, the waiting list, and if the participant needs valid background checks

 

Attendees Types

Please leave the Attendee Type blank if this clinic is open to participants without a member type.

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Note

VERY IMPORTANT - REMEMBER that if you add a participant type, that participant must have that member type in their profile before they can register.

Note: Member types are reset each year. For a member type to be added to a profile, the participant must register for the current season, be registered on a team, or participate in a clinic. In the case of a clinic, the participant will receive the member type defined by Hockey Canada for this qualification.

 

Attendees Requirements

Indicate the minimum and maximum number of participants for your clinic. If you don't add a minimum or maximum number, the capacity of your clinic will be unlimited.

 

Age Requirements

Indicate the minimum and maximum age for participants to register for your clinic. If you don't specify a minimum or maximum age, all participants can register, regardless of age.

Note

IMPORTANT: the system will calculate the participant's age at the start of the first session of their clinic, not their age, on December 31.

 

Waiting List

If you have added a maximum number of participants, you can add a waiting list. This option will allow members who wish to participate in this clinic to register on a waiting list even though it is fully booked. You can then add them as a participant if you increase the number of participants in your clinic or if another participant cancels.

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Note: once registrations have been accepted on the waiting list, members must register via Sporlde My Account. It will not be possible to manually register participants as long as they are on the waiting list.

Background checks

By selecting this option, all participants registered for this clinic must have a valid background check before registration.

Info

Note: This applies only to members aged 18 and over.

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Description

In addition, if Hockey Canada has defined a description for this qualification, it will be added above your description when the participant registers online.

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You can click on Next to move on to step 2 in creating your clinic.

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Step 2 - Session(s) Information

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The session information section is broken down into three sections:

  1. Contact(s)

  2. instructor(s)

  3. Session(s)

Contact

Info

Note: the clinic contact is, in fact, the name of the reference person whom participants can contact in the event of problems with clinic registration or questions relating to the clinic.

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 After selecting your contact, the system will ask you for the following information:

The *indicates a mandatory field.

  • Email *

  • Phone number

  • Visibility of the contact

    • Show all information

    • Hide email and phone number

    • Hide all information

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By clicking on the contact, a side panel will appear. You can modify the contact's information by clicking on the blue pencil. You can also click on Action and Remove this contact from your clinic.

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Instructor

Info

Note: The instructor of a clinic is, in fact, the name of the person responsible for giving the training. If you select to add instructor information, this will be displayed on the clinic registration page, and participants can contact this person if they have any questions about the clinic.

By giving your instructors access to the clinic, they can access clinics from the Member menu inMy Account, and a new Clinic Management tab will be available. They can consult and manage the list of participants registered for the clinic.

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Once you have selected your instructor, you must complete the following fields:

The *indicates a mandatory field.

  • Email *

  • Phone number

  • Visibility of the contact

    • Show all information

    • Hide email and phone number

    • Hide all information

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Warning

If you have selected the Skip link option, you cannot give the instructor access to the clinic. The instructor's account must be linked to the clinic.

For more information on instructor management of clinic participants, please consult theMy Account - Manage - Clinic.

 

Session

Info

Note: Training sessions are learning periods on a specific subject designed to help participants achieve their learning objectives. They enable participants to progress in acquiring knowledge relevant to their desired position in their organization.

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Info

Note: You must select Online- On Demand in training using the external provider Brightspace. Enter the date range during which the participant must take the clinic

Do not enter a URL link, as this will be added automatically.

The link will not be displayed in your clinic but will be automatically added to the participant's Spordle My Account. Please refer to the My Account - Access to Clinic documentation for more information on accessing the Brightspace link.

However, it is possible to combine different sessions with Brightspace. So you could add one session for Brightspace training and a second session for a live in-person or online clinic.

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You can click Next to proceed to step 3.

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Step 3 - Communications

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The communications section is broken down into three sections:

  1. Questionnaires

  2. Registration communication

  3. Confirmation email

Questionnaires

In this section, you can attach any terms and conditions, questionnaires, and waivers for your clinic. These all should be created in the catalog section, which you can quickly view by clicking here.

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Info

Note: only one terms and conditions form, one questionnaire, and multiple waivers can be added to your clinic.

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Registration confirmation

The registration confirmation section is where you can add a text confirming the member's registration for the clinic. This message will be displayed at the end of the member's registration process. This text is mandatory, and you have various formatting options. It is also possible to add an attachment to the message.

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Note: if you add an attachment, the participant can access it at the end of the registration process.

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Confirmation email

In the confirmation email section, you can add a text that the member will receive by email after completing their clinic registration. This text is mandatory, and you have various formatting options. It is also possible to add an attachment to the message.

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You can click Next to proceed to step 4.

 

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Step 4 - Payment Option(s)

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The payment options section is broken down into two sections:

  1. Clinic Items

  2. Payment methods

Clinic Items

In this section, you can add clinic items (expenses related to your clinic). These expenses must be added to your clinic. Add clinic items by clicking the +Add buttons, as the red arrows indicate.

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Info

Note: If Hockey Canada has added a fee for this qualification, it will not be visible here. The amount will be added to your fees when the participant registers for your clinic.

 

Payment Methods

You can add the payment methods you wish to accept in this section. The drop-down list is connected to your merchant account, and you can check the boxes to determine which manual payment methods will be accepted.

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When finished, click Next to proceed to step 5.

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Étape 5 - Review

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The final step is to review all the information for your clinic.

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