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Table of Contents

Lock Account

  • If your

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  • or desactivated , a message will appear.

7FC617D9-91B5-4C1A-8FC6-DA4C8A185577-20240924-154359.pngImage Added

  • You must send an email to

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  • . You should write your full name and the email address associated with your user account in your demand.

  • A

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  • customer

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  • support team member will

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  • re-activate your account and notify you when

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  • it’s done. Normally it tooks approximately 30 minutes for your account to be unlocked.

  • Try to reconnect to Myaccount Spordle.

  • If you still remember your password; you will be able to use it.

  • If you have forgotten your password, please see the documentation below regarding

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  • recovering a forgotten password.

Forget Password

  • If you have forgotten your password, you must click on Forgot Password after entering your user email address.

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  • The system will notify you that it will send an email to retrieve your password to your user email address.

  • Remember to check your spam or junk folder if you don't see it in your inbox.

  • If you do not receive the verification code, click

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  • RESEND CODE.

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Note

Do not close your window, go to your mailbox to get the 6-digit verification code that the system will send you.

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It should take approximately 30 minutes to received the code.

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  • You will see this email

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  • You must enter the 6-digit code in the box provided

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  • .

  • Create a new password and confirm it.

  • Once you have completed this information, click Submit.

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Info

Note: If you do not receive the verification code, please contact our team at support@spordle.com.

  • Enter the new password you just created and click Login.

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