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Create your online stores

Create your online stores

Manage

Online Registration

** Best practices for creating your online stores **

  • You must create a single online store for all your players and divisions. EXCEPT for organizations with multiple cities. For example, you could name your store :

    • SUMMER 2024 REGISTRATION

  • For organizations with more than one city, you must create a single store per city with all divisions, for example :

    • SUMMER 2024 REGISTRATION - JOLIETTTE

    • SUMMER 2024 REGISTRATION - L'ASSOMPTION

Warning

REMINDER: this store MUST NOT be the same as the players.

You can put your referees, coaches, and volunteers in the same store.

  • You MUST Share your store with all other organizations for coaches, referees, and volunteers.

Season

Online Registration

General Information

Make sure you set up your store in the right Season.

Langues

Indicate the Language you want your online store to be in (English, French, or both).

If you'd like your store to be in both languages but only one is displayed, go to the menu Manage-Organization, and in the Regional Settings box of the General tab, click on Edit and select the preferred languages.

Registrar's email address

Enter the registrar's email address.

Send an email to each registration

If you'd like to receive an email for each registration, you'll see that the box has already been checked. If you don't want to receive an email, uncheck the box.

The email address will be indicated in the registrar's email address box.

Note

TIP: We suggest you uncheck the box when you start your registrations to avoid receiving multiple emails. When the flow of your registrations decreases, or your activities begin, you can go back to your online store and check the box.

Registration Period

Online Registration

Registration Period

You must define the start and end dates and times of your Registration Period.

If you add a future date and the status of your online store is active, it will open for registrations at the selected date and time.

It is possible to close your online store before the selected date by changing the status to close.

Info

NOTE: the system is updated every 15 minutes. This means that if you set your online store to open at 13:05, it will open at 13:15.

Activity Season

You must select the Activity Season for your Registrations.

  • Depending on the options offered by your provincial organization, you may indicate the season for which your online store is created (summer league, winter league, training camp, events, etc.).

Message

Online Registration

Message

You can add a Message to confirm your registration. This message will be displayed at the end of your members' registration process and on their invoices. This option is optional.

Here are some suggested messages you can add:

  • If you accept payment by cheque, you can indicate the address to which members should send their cheques.

  • If you accept Interac transfers, you can indicate the destination email address for the transfer, as well as the reply and security question.

  • You can include information about the start of your season to avoid multiple phone calls and emails about start dates.

  • You can indicate that this invoice is your tax receipt and that no other invoice will be sent during the tax period.

Many other messages can be sent depending on your needs - these are just a few examples.

Info

NOTE: multiple text formatting options are available. You cannot add an attachment, but you can add a web link.

Registrations

Online Registrations

Registrations

You must add the Registration Fees of your choice, which you will have created in your catalog.

Note

TIP: It is possible to change the order in which your registration fees are displayed if they are not in the desired order. Click on each registration fee you've added to your online store to open the side panel and change the order to display your fees using the blue pencil.

Other Items

Online Registrations

Other Items

You can add any Other Items that you have created in your catalog.

Note

TIP: if you want certain other items to be mandatory for all your registrations or only for selected registrations. You must click on the other items you have added to your online store to open the side panel and check the registrations, for which the other items must be mandatory at the registration.

Info

NOTE: All other items selected will be visible for all categories in your online registrations, whether you have made them mandatory or not.

Terms and Conditions

Online Registrations

Terms and Conditions

Select the Terms and Conditions you created in your catalog from the drop-down menu.

Warning

REMINDER: you must add terms and conditions to your online store, and only one term and condition of payment can be added to an online store.

Discounts

Online Registrations

Discounts

Select from the drop-down menu the Discounts you have previously created in your catalog.

Info

Note: this option is optional, and only one discount can be added to an online store.

Payment Options

Online Registrations Payment Options

Select the Payment Options accepted for your online registration.

  • If you accept credit card payments, select your merchant account.

  • If you accept manual payments, select the desired methods.

Warning

REMINDER: you must select at least one payment method. You can accept only credit card payments or only manual payments if you do not have a Merchant Account.

Reviewing your online registrations

Online Registrations

Review

The system asks you to Review the information you have created for your online store and confirm your store's creation.

Info

NOTE: you can change your online store after you've created it.

Online store status

Online Registrations

Status

Once you've created your online store, changing its Status to Active is essential. The default status is Draft.

Warning

REMINDER: if your registration start date is scheduled for a future date, you can change the status to Active, and your store will open at the scheduled date and time. Changing the status on the day you want to open your registrations is also possible.

BUT, don't forget that the store's status must be Active before your members can register.

Share online store

Online Registrations

Share

Your coach, official, and volunteer online store must be Shared with other organizations so that members from other organizations can register as coaches, officials, or volunteers in your organization.

Online store link

Online Registrations

Link

You can access your online store by clicking on the small cart image. By clicking on the last icon (small square), you can copy your online store's URL link and send it to your members or display it on your website.

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Hints and Tips

Share the online registration guide for parents and members

Page

Registration

Send the online registration guide to your parents and members, and post it on your social networks.

This guide will help your members and parents with the registration process. We also suggest you share the documentation on updating your members' credit card information.

Online registration guide for parents

Update credit card information

Test the public view of your online store

Online Registrations

Test the public view by clicking on the icon leading to the online store.

Verify that your merchant account is working

Page

Registrations

If you're using a merchant account, make an online transaction to verify your account is linked after testing the public view.

Warning

ATTENTION: you must not create FAKE REGISTRATIONS, as it is impossible to delete registrations you may have made as a test.

Note

TIP: Make a real transaction for a member who will actually register. You can register your child online or ask someone in your organization to register their child.

Make a manual registration

Members

Registrations

Make a Manual Registration for a member you really want to register.

Warning

ATTENTION: you must not create FAKE REGISTRATIONS, as it is impossible to delete registrations you may have made as a test.

Note

TIP: proceed with the manual registration of a member you will actually need to register. You can manually register your own child or one of your organization's staff.

Manual registration for a member who is not in your club

Members

Registration

Movement

If you want to register a member manually and he is not in your organization, you must first request a Mutation Movement/Transfer. Once the member has been moved to your organization, you can then proceed with Manual Registration.

Warning

REMINDER: before the beginning of the season, all players can only register online with the club of their choice.

Changing the Invoice Recipient

Members

Registrations

In the case of manual registration, the recipient on the invoice will be the registered member since the system does not detect who the payor is.

You must specify who the payor is by Modifying the invoice recipient and linking his profile to that of the registered member by modifying the identity on the invoice.

Registration made by the City

Tasks

Renew Members

If your city handles your members' registrations, you must still affiliate members registered for the current season.

You don't have to set up registration fees and an online store for your players.

You must renew members in batch by clicking on the Tasks menu and selecting Renew Members.

Info

Note: an invoice for the amount of the affiliation fee will be created in the member's profile.

Registration Report

Reports

Registrations

If you want to have a list of your registered members, we recommend following the steps below to produce your report.

  • Click on the Reports menu and select Registrations.

  • Click on the Action button and select Detailed Report.

  • In the Filter options, leave the Online Store and Origin boxes blank.

  • Select Registration in the Registration Type box.

  • If you wish to refine your search, you can select the following filters:

    • Division

    • Registration (registration/activity fee)

    • Registration status (Pending, confirmed, or Canceled)

    • Birth date range

    • Registration date range

Once you've selected your filters, click on Search. You can print the report by clicking the Action button and selecting Excel Export.

Note

TIP: we suggest that you DO NOT use the Online Registration menu report, as this report will only generate online registrations. This report will not display manual registrations or exchange items (even if payment was made by credit card).

To be sure you have all your registrations, follow the procedure above to obtain a complete report of your registrations.

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