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The communications tool can be used to send sports communications only though Spordle ID. Each time you send an email, you will need to accept that you understand the terms and conditions set out by your National Organization.

The email function within Spordle Id is intended for the purposes of sports management. It is not intended for emailing participants notices of additional services, promotions, third parties promotions, and/or hockey specific research. Use with discretion and if you are in doubt, contact your branch.

Note: You will receive replies to your sent messages in your mailbox and not in the Spordle ID communications menu.

There are 4 different ways to initiate communication:

Communications section

From the communications module on your right in the new navigation

 

If you want to initiate an email to users of an organization or multiple organization, you can start the process from the compose menu by clicking Compose. From there, you will be able to select Organization or Participant depending on who you want to send the communication to.

By selecting Organization, you can click on the tree icon on the left to search and select the organizations to which you wish to transmit your communication.

 

 By clicking on Organization contact the list of users found by the search will include staff members and HCR user only. You can use the check box to remove certain users from the list.

A download button at the bottom of the page will allow you to download the list of emails in a csv file if you need to use it in another system.

It is possible that a red box Invalid Recipients appears when you select a member. These are members who do not have an email address in the "General Information" of their profile. By clicking on the arrow, you will be able to see if the members have email addresses in their contacts. If they do, you can select them.

You can also download the list of invalid recipients in order to make corrections in the members' files.

The next step will allow you to set the subject of the email and also the content.

 

By selecting Participant, you can add the desired members from their HCR number or by using the advanced search by entering the first and last name. If several people of the same name appear you will then have to select the desired member.

 

You have the option to send your communication to multiple members by clicking on +Add. You always have the option to download the list of emails in a csv file if you need to use it in another system. You must then click on next to write your message.

The system will then send an email to each of the email address you have selected. Note that the system will remove any duplicate in the email list and will send those emails as individual emails so other users won’t see the list of people in the mailing list. If someone reply to the email , this will go directly to the email address you have used to connect.

Members Section

From members' search results

You can initiate a communication from the results of the member search. Use one of the desired criteria to search for your list of members and from the results you can select all contacts and use the action menu to launch the communication module.

By selecting "Player" in the search "Type", you will be able to have the complete list of members registered for this season.

 

You will then see the same communication module with emails addresses preselected.


Teams Section

There is 2 ways you can initiate emails from the roster module :

  • Using the action button on the team page a communication will be sent to all the participants on a team (players/bench staff and released players). If you wish to remove released players from the list, simply remove them from the contact list or proceed as follows below.

  • using the action button in one of the section of the team will send a communication only to the participant of that section.

You will then see the same communication module with emails addresses preselected.

Note: You will be able to send communication only to the participant linked to your organization.

Section clinics

You can send a message to the participants of your courses to do this you must :

  • Click on the clinic

  • Go to the "Participant" tab

  • Select the participants by using the check mark to the left of the names

  • A side panel will open on your right, click on "Action" and on "Send communication"

You will then see the same communication module with emails addresses preselected.

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