Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 12 Next »

The communications tool can be used to send sports communications only though Spordle ID. Each time you send an email, you will need to accept that you understand the terms and conditions set out by your National Organization.

The email function within Spordle Id is intended for the purposes of sports management. It is not intended for emailing participants notices of additional services, promotions, third parties promotions, and/or hockey specific research. Use with discretion and if you are in doubt, contact your branch.

Note: You will receive replies to your sent messages in your mailbox and not in the HCR communications menu.

There are 4 different ways to initiate communication:

Communications section

From the communications module on your right in the new navigation

 

If you want to initiate an email to users of an organization or multiple organization (permission based) , you can start the process from the compose menu by clicking Compose. From there, you will be able to select Organization or Participant depending on who you want to send the communication to.

By selecting Organization, you can click on the tree icon on the left to search and select the organizations to which you wish to send your communication. Selecting other organizations is permission based, you can only send communications to sports associations you have access to.  

 By clicking on Organization contact the list of users found by the search will include staff members and user that have been set up under the Organization / User tab and Staff tab.

To remove users you don’t want to send communications to, click the check box.

A download button at the bottom of the page will allow you to create a contact list.

A red box for Invalid Recipients appears when the email address is missing in the Primary Information section of a member’s profile. By clicking on the arrow, you will be able to see if the member has an email address in their contacts. If they do, you can select them.

You can also download the list of invalid recipients to create a list of members that require updated information on their profile.

The next step is to compose the email, and to accept the terms and conditions. Once done, you can click Confirm to send the communications.

 

By selecting Participant, you can add the desired members from their HCR # or by using the advanced search by entering the first and last name. If several people of the same name appear, click Add on the correct participant.  

To add additional participants, repeat the steps above - clicking on +Add if you know the HCR # or clicking Advanced search.

Every time you create a new communications, the option to download the list of emails in a csv file will be available.

Click on next to write your message.

The system will then send an email to each of the email address you have selected. If someone reply's to the email, the reply email will go directly to your personal email address you have used to log into HCR with.

Note: that the system will remove any duplicate in the email list and will send those emails as individual emails so other users won’t see the list of people in the mailing list.

Members Section

From members' search results

You can initiate a communication from the results of the member search. Use one of the desired criteria to search for your list of members and from the results you can select all contacts and use the action menu to launch the communication module.

By selecting an option from the filter Type, you will be able to pull from members with a registration, or rostered team members for the currently season only.

From the search results, you can select members by putting a checkmark beside the participants name, or click the arrow to Select All, Select Current Page or Unselect All.

From the side panel, click the Actions button, and select Send Communications.

You will then see the same communication module with emails addresses preselected.


Teams Section

There is 2 ways you can initiate emails from the roster module:

  • Using the action button on the team page a communication will be sent to all the participants on a team (players/bench staff and released players). If you wish to remove released players from the list, simply remove them from the contact list or proceed as follows below.

  • using the action button in one of the section of the team will send a communication only to the participant of that section.

You will then see the same communication module with emails addresses preselected.

Note: You will be able to send communication only to the participant linked to your organization.

Section clinics

You can send a message to the participants of your courses to do this you must:

  • Click on the clinic

  • Go to the Attendees tab

  • Select the participants by using the check mark to the left of the names

  • A side panel will open on your right, click on Action, then on Send communication

You will then see the same communication module with emails addresses preselected.

  • No labels