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Administration

Account Identities

Accounts are no longer restricted to a single participant, and an account may have one or more "identities" to link multiple participants. This may be useful for parents of multiple officials, or for administrators looking to keep their roles separate, without needing to juggle multiple credentials.

The identity menu in the top right corner provides a dropdown to switch to another participant and a log out button. Only one participant (and their effective permissions) are active at a time. Accounts have a primary identity that determines the default participant after logging in. The name and initials of the active participant is shown in the menu bar.

Eligibility

Note that account eligibility has not changed. Accounts may only be associated to participants with administrative roles, or to team officials (managers/coaches) or game officials (referees). The registration process for new accounts remains the same. Participants cannot be linked to multiple accounts except by administrators.

Invitations

On the participant profile page, an administrative role or team official can use the Invite button to email an invitation that is linked to that participant. This is only available to eligible participants described above.

The link in the email is one-time use and expires 1 month after creation. If the recipient of the invitation does not yet have an account, they'll be prompted to create an account. If they already have an account, they must be logged in before they can continue to link the participant.

An invitation may not be sent for a participant that is already linked to an account.


Administration

Administrators may also manually add or remove identities through the Accounts page, which is also the only place to change an account's primary identity. This will also allow an administrator to link an additional account to a participant with multiple accounts.

Last updated

May 12th, 2021

Category

Administration

Applies to

Super Admins


Account Roles

All roles are constrained to the specified office. League roles are based on the schedule office, while assigning roles are based on the office responsible for assigning the game and administrative roles are based on either.

The Manage permission within a category typically provides full access to a category with some exceptions; in profiles it provides access to contacts, but Addresses/Notifications are explicitly required, in assigning it only provides access to assigning settings, and scoresheets Events are explicit.

Team staff and on-ice officials are implicitly granted roles through the existence of a roster member or official qualifications. The Assistant role may be used to grant a participant equivalent team permission without adding them to the roster.

Last updated

December 6th, 2021

Category

Administration

Applies to

Super Admins

Creating new users

Find or create a profile

On the

People

page via the left sidebar, find or create the participant.

If you can't find the participant, and creating the participant results in an error, you may need to contact HiSports as their participant already exists and is not visible to you. If the user does not have a Hockey ID, then you can proceed without as it's not a requirement.

A Hockey Canada number (Hockey ID) is recommended to be used if the new user has one. This will ensure that active participants that are also a coach or official don't need to juggle multiple profiles, and will have access to teams in future seasons.


Add an administrative role

Once you've found or created the participant, you can add

their roles


Create an account

With the participant profile created and role added, you can now send an invitation. This will send an email to the specified email address with a registration link associated to the profile.

Alternatively, if the participant has a Hockey ID, they're able to self-register once you've added their role.

Last updated

July 27th, 2021

Category

Administration

Applies to

Super Admins



Assigning

Calendar Sync

Getting Started for Officials

Managing Officials

Official Availability

Official Lists

Payroll Reports

Requesting Games

Responding to an Assignment

Using the Assignments Panel

What's New


Assigning Settings

Assigning Rules

Pay Structures



Communication

Announcements

Game Messages

Notifications

Team Contact List


General

Change your Password

Contact Verification

Getting Started

HCR 3.0 Sync Status

Participant Registration

Support & Training


Scheduling

Conflicts

Managing Leagues

Scheduling Games

Tournament Organizers


Scoresheet

App Installation

Game Lineups

Preseason Registrations

Scorekeeper Login

Scorekeeping Guide

Scratchpad

System Requirements

Troubleshooting


Teams

Managing your Team Roster

Team & Office Logos

Visitor Teams / USA Hockey

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