Maltreatment Complaint

Note: The Maltreatment Complaints menu is permission based and is only accessible according to your roles and authorizations in HCR.

From the History tab of a member's profile, the maltreatment complaints will show all incidents added in the Tasks/Maltreatment menu and by adding it from the member’s profile.

Display of maltreatment complaints

A history of all maltreatment complaints will be shown.

  • #: The tracking number for the complaint

  • Incident Date: The date incident happened on

  • Submitted By: The name of the person that submitted the complaint, or listed as Anonymous

  • Maltreatment Grounds: The ground for the maltreatment

    • Race, national or ethnic origin, skin color or language spoken

    • Religion, faith, or beliefs

    • Age

    • Sex, sexual orientation, gender identity/expression

    • Genetic characteristics

    • Disability

  • Outcomes: The outcomes of the complaint

    • Verbal or written warning

    • Education

    • Probation

    • Suspension *causes a suspension

    • Eligibility Restrictions

    • Permanent ineligibility

    • Other discretionary sanctions

    • Unsubstantiated

  • Status: The status of the complaints

To add a Maltreatment Complaint from the member's profile, click on + Add. Click here for the user guide on entering a Maltreatment Complaint.

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