Communications

A new communication module is currently available. The email function within HCR is intended for the purposes of hockey management. It is not intended for emailing participants notices of additional services, promotions, third parties promotions, and/or hockey specific research.

There are 3 different ways to initiate communication:

Communications section

From the communications module on your right in the new navigation

If you want to initiate an email to users of an organization or multiple organization, you can start the process from the compose menu by clicking “Compose”. From there, you will be able to select "Organization" or "Participant" depending on who you want to transmit the communication to.

By selecting "Organization", you can click on the tree icon on the left to search and select the organizations to which you wish to transmit your communication.

 By clicking on " Organization contact" the list of users found by the search will include staff members and users who have access to HCR. You can use the check box to remove certain users from the list.

A "download" button at the bottom of the page will allow you to download the list of emails in a csv file if you need to use it in another system.

The next step will allow you to set the subject of the email and also the content.

By selecting "Participant", you can add the desired members from their HCR number or by using the advanced search by entering the first and last name. If several people of the same name appear you will then have to select the desired member.

You have the option to send your communication to multiple members by clicking on "+Add". You always have the option to download the list of emails in a csv file if you need to use it in another system. You must then click on next to write your message.

The system will then send an email to each of the email address you have selected. Note that the system will remove any duplicate in the email list and will send those emails as individual emails so other users won’t see the list of people in the mailing list. If someone reply to the email , this will go directly to the email address you have used to connect.

Members Section

From members' search results

You can initiate a communication from the results of the member search. Use one of the desired criteria to search for your list of members and from the results you can select all contacts and use the action menu to launch the communication module.

By selecting "Player" in the search "Type", you will be able to have the complete list of members registered for this season.

You will then see the same communication module with emails addresses preselected.

Teams Section

There is 2 ways you can initiate emails from the roster module :

• Using the action button on the team page a communication will be sent to all the participants on a team (players/bench staff and released players). If you wish to remove released players from the list, simply remove them from the contact list or proceed as follows below.

• using the action button in one of the section of the team will send a communication only to the participant of that section.