The To Do menu will display the actions required in the member profile linked to your account. The number of actions to do will be indicated in a A red bubble in the left menu will indicate the number of actions to do.
Items flagged in the To Do menu can be the following:
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Click on the section to expand it and complete the task.
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Waiting List Approval
When you are accepted off a waitlist - a Waiting List Approval will be added to the To Do menu. Click on Continue to complete your child's registration.
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If you no longer wish to register your child, click Cancel and indicate the reason for cancellation.
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Registration Ready to Pay
When a payment needs to be made on a registration, a message will appear, and you will only have to click on Pay Now.
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You will then be directed to the Payment menu, and the payment page will appear. Simply click Pay at the bottom of the page or + Add Card if your credit card is not on file or if you wish to change the card on file.
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Unanswered Questionnaires
If any questionnaires were not completed during registration, simply click on Complete.
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Answer the questions that have been defined by your organization has defined and click Submit.
Note: Questions with a red asterisk (*) are mandatory.
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Missing Required Information
Missing required information may be waivers that have not been signed or missing documents that need to be uploaded to confirm the member's profile.
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If waivers have not been signed for a member who is in My Account, click on Sign and the waivers will appear. Simply respond to each waiver and click Save.
| Warning |
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If you have waivers to sign and these do not appear in your tasks, go to the Purchasing menu and consult the My Account - Purchases documentation. |
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Missing Documents
If a document is missing from a member's profile, click on Upload to display the missing document type of document that is missing.
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By clicking on the small "i", information about the document type of document and its requirements will be displayed.
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Note: only for organizations using this option
When registering and creating a new member, you You will be asked to upload a photo for their your member profile when registering and creating a new member.
If The system will not ask for a photo if the profile is existing exists and the photo has not expired, the system will not ask for a photo.
If the profile is existing exists and the photo is approved , but expires within the current year, the system will prompt you to add the photo during registration.
If you log in to My Account without registering a member and the photo of a member linked to your account is expired or expires within the year, the system will create a To Do task in My Account to have the photo updated.
If the photo is rejected by the club or region, the system will create a To Do task in My Account to re-upload the photo.
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