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VIDEO - CREATE MY ACCOUNT

Access to Spordle My Account

To register online and access the registration page, you must first log in to your Spordle My Account at

https://myaccount.spordle.com/login

If you haven't created your Spordle My Account, please consult the My Account Set-Up documentation.

Access to your organization's online registration

There are two ways to access your organization's registration:

  1. If you do not have the link to your organization's online registration, please refer to option 1.

  2. If you have the link to your organization's online registration, please refer to option 2.

Option 1 - I don't have the link to my organization's online store

In the Dashboard menu of Spordle My Account, click Register Now.

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Search for the organization where you would like to register your child.

Filter options are available on the left, allowing you to refine your search by selecting your region, type of organization, and sport.

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Once you've found the organization you're looking for, click on Register Now to begin the registration process.

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Select the online store you would like to register with.

Then, refer to option 2 to continue your registration process.

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Option 2 - I have a link to my organization's online store

Details of the online store will be displayed:

  • All registration fees

  • The words Required item included will be displayed if a listing fee includes a mandatory item.

  • If you click on a listing fee, a View More button will be displayed, allowing you to see the details of that listing fee (see image below).

  • All other items available in the store will be displayed.

  • Discounts and Terms and Conditions will be displayed in the Details section.

To begin the registration process, click on Register Now.

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Details of registration fees when you click on View More.

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Select the participant to register

Two options are available to register a participant.

  1. Select a participant in your Spordle account: This participant is already linked to your Spordle My Account.

  2. Add a player: If the member you want to register does not display in your profile, you must select the Add a Player option.

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Note: if when selecting the member you get a message telling you that the member's profile is blocked by the administrators. Please contact your local organization to verify this.

Select a participant from your Spordle account

If the participant you want to register is displayed, simply click on Register Now.

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Select the Add a Player option

By selecting the Add a Player option, enter the member's name, first name, and date of birth, then click on Search.

If you know the member's participant number, click Search by #.

Click on Search, and the system will search the Spordle ID registry to see if a record exists for this member.

Note: We recommend that you use your participant's full name and date of birth, as shown on his birth certificate.

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Please note: when creating a new member, the system will check whether the first name, name, and date of birth match those of an existing member. If a duplicate is detected, the system will display an error message inviting you to contact your organization to have access to the profile or to create the new profile.

If a match is found, you can view the participant's information and click Register Now if it's the right participant.

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If no match is found, the system will ask you to validate your search criteria to avoid creating a duplicate member.

  • If you find that you have made a mistake in your search, click on Search Again.

  • If this is a new member who has never been registered, click on Create new Participant.

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To create a new participant, you must complete the required fields:

The * indicates a mandatory field.

  • Email address (will be used for communications)

  • Citizenship

  • Primary language

  • Second language

  • Gender identity

  • Birth Country

  • Identify as Indigenous

  • Race & Ethnicity

  • Phone number

  • Phone Type

  • Address Type

  • Move-in year

  • Address

If your address is not recognized by the search tool, you can enter it manually by clicking on the Enter address manually link.

Once all mandatory fields have been filled in, click on Create.

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Participant already registered

If you try to register a member who is already registered with a club, the following message will be displayed to inform you that the member is already registered with another organization.

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Problems with your registration?

If you have any problems with the registration process, you can quickly contact your organization. At the bottom of the registration pages, you'll find a note Problem with your registration? Please Contact us. By clicking on the Contact us link, you'll be directed to your organization's contact details page.

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Manage Participant

When you click on Register Now, the following window will be displayed.

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Adress change

If the system detects that the address in the member's profile and the address in your Spordle My Account are different, it will tell you that it has detected a difference between the addresses.

  • If you want to change the address in the member's profile, click on Submit request.

  • If there are no address changes to be made in the member's profile, skip this step.

Contacts

You have the option of adding the participant's contacts, who will automatically be added to the member's profile. Click on Add a Contact.

Then click + Add new contact.

It is also possible to add a contact to the member's profile from Spordle My Account. For more information, please consult the My Account - Members - Contacts documentation.

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Please fill in the required fields:

  • First name

  • Last name

  • Email

  • Contact Type

  • Emergency Contact

  • Allow communication

  • Phone number

    • If you select Yes to emergency contact, the phone number will be mandatory

  • Phone type

  • If you want to add a phone number, click + Add number

When finished, click on Create contact

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The contact will be displayed in a box, and it will be possible to add another contact by selecting + Add new contact.

Once you've added all the contacts for this member, click Next.

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Documents

If your organization requires documents or a profile photo (soccer only), you must upload the documents. Otherwise, when you click Next , the system will not allow you to continue with the member registration, and the message Incomplete will be displayed.

Important: the profile photo is mandatory for Soccer Québec members. Please refer to the Missing profile photo documentation if you want to consult the criteria concerning member photos.

If Incomplete is displayed, click on Upload documents to continue your registration.

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The information on the documents or photos to be added will be displayed. Click on Add document or drag and drop here to add the required document. Then click on Next.

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Once you have completed the Manage Participant tasks, click on Registration.

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Important: If you have started online participant registration, but do not complete the registration process. The system will remember the change of address, the addition of a contact and the documents you have added. However, you won't be able to view the document, so there's no need to add it again.

Participant registration

Registration Selection

The activity packages and registration fees displayed will be those for the participant's age group. If membership fees are calculated in the price, a small 1 will be shown to the right of the fee.

Click on the desired package; if additional information on the number of practices or games per week has been added by your organization, this will be displayed.

Click on Next.

  • Options: Depending on your organization's configuration, the following options may be displayed.
    Number of places available for this division

    • Waiting list (sold out)
      If a registration package has been placed on a waiting list, click on the package, then on Next. You will receive a waiting list number and be informed if a place becomes available.

Note: If you select the Skip the registration selection option, this will allow you to purchase only the other items included in this online store.

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To continue with the member registration process, you will need to complete some information. Depending on your organization's choice, some of this information may be mandatory. However, you still need to select each option to review each item.

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When you click Next, the message Incomplete will be displayed, indicating that the information must be completed.

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Registration

If you want to change your registration package selection, click on Modify registration and select your choice of activity package.

Items

The system will indicate Incomplete for items, even if no item is required. You must click on Add items and confirm whether or not you want to purchase another item.

If another item has been made mandatory by your organization, the number of items for this item will automatically be set to 1, and you will not be able to remove it from your purchase. Click on Next to continue with the member registration.

To purchase another optional item, click on the + to add the quantity you want to purchase, then click on Next.

Note: if the Items is not displayed during the registration process, this means that your organization has not added any other items to this online store.

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Questionnaire

If your organization has added a questionnaire to the registration form, you must click on Fill out the questionnaire to continue, even if the questions are not mandatory.

If you do not want to answer the optional questions (which do not have an *), click Next.

Questions marked with an * indicate that you must answer the question.

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Waivers

Waivers may have been added by your national, provincial, regional, or local organization. You must click on Sign waivers to read and respond to them.

If there are more than one waiver, the number of waivers will be indicated at the top of the page. Click Next after signing each waiver.

Waiver fields marked with an * are mandatory.

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Installment

If your organization offers to pay your registration fees in installments, the Installments option will be displayed. Your organization has the option of allowing installments on the registration packages of its choice.

You must select whether you want to pay in full or in installments, according to the terms set by your organization.

If you select installments, the initial amount to be paid and the dates and amounts of the next installments will be shown.

Note : Vous pouvez sélectionner des modalités de versements différentes pour chaque participant.

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Once all information is complete, click on Complete to continue with the member's registration.

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Register another participant or Proceed to payment

The registration process will be completed for the member, but if you want to register another participant, click on + Add another participant.

You can register a 2nd, 3rd or 4th participant from the same family by following the steps above.

Note: If your organization offers a family discount to 2nd, 3rd and 4th participants, you must register all members at the same time on the same invoice.

You can also modify the participant's registration by clicking on Edit under the participant's name.

If you have no further participants to add, or if you have finished adding all your participants, click on Checkout.

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Order Summary

A summary of the participants' registrations will be displayed. If you want to make any changes to a participant's registration, click on Back.

The registration fees will be displayed as detailed below:

  • Club registration fee

  • Affiliation fee for your national organization

  • Affiliation fee for your Provincial organization

  • Affiliation fee for your Regional organization

  • Affiliation fee for your Local organization (if applicable)

  • Other items

  • Member discount or credit (if applicable)

Family discount policies may differ from one organization to another.

If you have selected payment in installments, you can click on View installments to display payment amounts and dates.

If you want to remove another optional item, simply click Remove.

Once you've validated the registration summary, click Next.

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Terms & Conditions

You must accept your organization's terms and Conditions.

Check the I have read and accept the terms and conditions box, then click Next.

Note: Terms & Conditions must be accepted to continue registration.

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Payment method

Finally, select your payment method. The choice of payment methods is configured by your organization.

IMPORTANT: Please remember that the Interac transfer, cheque and cash options are manual deferred payments to your organization.

Only credit card payments are made online.

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If you want to pay by credit card, click on the Credit card or select your card if it is already registered to your account, then click on the Pay button.

Please note that payments with American Express cards are not accepted by Paysafe.

Payment by credit card

Enter your credit card details, then click on the Pay button.

Note: The address you provide must be the one shown on your credit card statement.

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To change your credit card, go to My Spordle account, select payment method and change your default credit card. Click here to refer to the documentation.

Registration confirmation

Congratulations, you are now registered! A receipt number (confirmation) will be displayed on the screen, and the invoice will also be sent to you by email.

Note: Your invoice is also available in Spordle My Account. For more information, see My Account - Purchase - View and print invoice.

Please note that this invoice serves as a tax receipt and that no other invoice will be sent.

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Sample invoice

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