Discounts

For organizations that use Online registration only.

This option is optional and allows you to offer discounts when registering one or more participants on the same transaction.

• You can add a Multiple Participant Discount OR a Postal Code Discount.

• It can be configured to apply a dollar amount or a percentage to the registration fee.

• No discounts can be applied to membership fees and other fees

• Rules can be set to determine which participant will receive the discount

• Only one type of discount is applicable per online store

Discount Page

From the Catalog / Discounts menu, you will find a list of discounts created.

• From the search box, you can enter partial or full to filter the display on screen.

• You can click on the directional arrows to sort by that column.

The list of discounts will be displayed.

• Title - the title of the discount

• Discount - the rules set up for the discount type

• Expiration date - the date the discount expires on

• Status - the status of the discount

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 To Add a Discount

Click on Discounts from the list of options under Catalog, then click Add. 

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Multiple Participant Discount

Fill in the required information:

• Type: Select Multiple participants.

• Mode: Choose the $ or % mode.

• Title: Add a name to your discount

• Rules: Define the rules to determine which participant you want to apply the discount to. For example, second child, third child, etc.

  • You must add a rule for each participant (no. 2, no. 3, etc., depending on the number of participants from the same family within your organization in the same transaction)

  • It is impossible to add a discount for a single participant since it is a family discount.

• Expiration Date: Create an expiration date for the discount rule (if necessary).

• Status: Select active or inactive status.

Click Save.

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Add a Discount by Postal Code.

• Select the type of discount Postal Code

• Click on Edit postal codes

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• Enter the city where you want to offer a discount

• Enter the first three characters of your city's postal code

• Click on Search

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• All postal codes beginning with the first three characters entered will be displayed.

• Select the postal codes or click on Select All if you want to add them all

• Then click on Add

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• Mode: Choose $ or % mode.

• Title: Add a name to your discount

• Rules: Define the rules to determine which participant you want to apply the discount to.

  • If you want it to be applied to all participants in the same family, you must add a rule for each participant (#1, #2, #3, etc., depending on the number of participants in the same family in your organization)

• Expiration date: Create an expiration date for the discount rule (if necessary)

• Status: Select active or inactive status

Click on Save.

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Add a Postal Code and Multiple Participant Discounts

• Select the Postal Code discount type

• Click on Edit Postal Codes

• Enter the city where you want to offer a discount

• Enter the first three characters of your city's postal code

• Click on Search

• All postal codes beginning with the first three characters entered will be displayed.

  • Select the postal codes or click on Select All if you want to add them all

• Then click on Add

• Mode: Choose the $ or % mode.

• Title: Add a name to your discount

• Rules: Follow this procedure to define your rules:

  • Apply to participant #: Indicate the amount of your postal code discount to your participant #1

  • Click on +Add a rule

  • If a family discount is applied to the 2nd participant, add the multiple participant discounts and your postal code discount together and enter the amount.

  • Repeat for each additional participant.

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Modify Discounts

By clicking on the line of your discount, a side panel will open to your right, where you can change the title and status using the blue pencil.

However, you cannot change the expiry date. If you created a discount with an expiration date last season, you must change its status to Inactive and create a new discount for the current season.

By clicking on the Action button on the side panel, you have the option to delete it.

How Discounts are Calculated

Example 1 - Discount ($)

Discount ($) for a family of three children with only the multiple participant discounts

• The second child receives $50 off

• The third child receives a $100 discount

• Registration fees are $500, $400, and $100.

• The membership fee is $46.16

Q: In this example, why did the participant not receive the full $100 discount?

A: Discounts are not calculated on the membership fee - only the registration portion, and the highest discount is applied to the lowest fee. Therefore, only $53.84 could be discounted.

Example 2 - Discount ( % )

• Discount using % with a Family of 3.

• Second child receives 25% off

• Third child receives 50% off

• Registration fees: $500, $400 and $300

• Membership fee is $65.16

Example 3 - Postal Code and Multiple Participant Discounts ($)

Cash rebate ($) for a family of three children with both the postal code and multiple participant rebates

• Each child receives a $25.00 postal code discount

• The second child receives a $50.00 discount

• The third child receives a $100 discount

• Registration fees are $500, $400, and $300.

• The affiliation fee is $46.16

FAQ’s

How do I add a family discount if siblings register on separate invoices?

If the family contacts you before they register the sibling, you can add a credit to the participant’s profile. If they register and let you know afterwards, you will need to give them a refund.