Installments

This option is exclusively for organizations using the online registration system.

Installments, although optional, offer families the possibility of paying registration fees in several installments.

Viewing installments

• Go to the Catalog menu.

• Search for Installments menu.

• You will find a list of installments created for that season.

• From the search box, you can enter partial or full to filter the display on screen.

• You can click on the directional arrows to sort by that column.

The list of Installments will be displayed.

• Title : The installment title is displayed here. We recommend that you choose a generic title to facilitate reuse in future seasons.

• Initial payment : The percentage of the initial payment is shown here. Affiliate fees are always included in the initial payment. If the initial payment is less than the affiliation fee, the amount will be readjusted accordingly.

• Installments : Details of instalments and the dates on which they will be withdrawn.

• Status : The status of the installment

Open

Adding Installment:

• Click on Catalog

• Go on Installments from the list of options under the Catalog section

• Click +Add

• Choose between Add or Rollover

Open

Add a New Installments

Complete the requested information:

• Title *: Add a name to your installment. We recommend that you choose a generic title to facilitate reuse in future seasons.

• Initial payment (%) *: Enter the amount of the initial payment. This is the amount that will be charged at the time of registration. Affiliate fees are always included in the initial payment. If the initial payment is less than the affiliation fee, the amount will be readjusted accordingly.

• Installments: Determine the number of installments you want. The number of installments does not include the initial payment, it is the number of installments you are offering as a payment plan for your registration.

• Value (%): Based on the number of installments selected, the system will calculate the percentage for each installment. However, you have the option of changing the percentage entered. The % of installments needs to add up to 100%.

• Date: Enter the date you would like to receive each installment.

Click on Save.

Rollover from Past Seasons

• Use the drop down to select a previous season to copy from

• Click Search

• Click Next

• Select the installments you want to copy, or click on Select All

• Click Next

• Review the installments,  if you need to make a change to the ones you want to carry forward, click Previous

• Click Create

Modify Installments

• Once an installment is created, no changes to the amounts or dates can be made.

• You can change the status of an installment if you no longer wish to use it. Click on it to open the side panel. Use the blue pencil to change the status to Inactive.

• By clicking on the Action button in the side panel, you can delete it only if it has not been used on an online registration.

Installment Calculations

Enter the % for the initial payment and decide on the number of payment. You can define the percentage (%) and dates for each installment that follows.

Example: #1

For this example we are going to set our registration fee at $500. 

At the time of registration, you want to collect 50% of the registration fee, and you allow the rest to be divided into 2 payments.

Initial Payment - 50% = $250

Outstanding balance - 50% = $250

Installment #1 - 75% of the outstanding balance= $187.50

Installment #2 - 25% of the outstanding balance = $62.50

Example: #2

Initial Payment - 50% = $250

Outstanding balance - 50% = $250

Installment #1 - 50% of the outstanding balance= $125 - May 1

Installment #2 - 50% of the outstanding balance = $125 - June 1 

The date of the registration is May 2, than the parent will have the following payment schedule

Initial payment = $375

June 1 = $125

FAQ

What do I have to do to have the instalments deducted from the member's bank account?

Payments will be automatically withdrawn from the member's bank account.

What if a payment is declined?

The system will make up to three attempts to collect the payment over a 24-hour period before marking the payment as declined. You can view the error code in your Netbanx, then contact the member to explore other payment options if necessary.

I've chosen 2 installments, why do families pay 3 times?

When you choose 2 installments, think of them as future payments: the family will make the initial payment first, then follow it up with the next 2 installments.

Why does my family have to pay both the initial payment and the first installment?

If a family registers after a date on which an instalment is due, the amount of the initial payment plus the instalment will be billed at the time of registration.