Void Invoice

Owned by Annick Chiasson
Last updated: Sept 24, 2024
2 min read

It is possible to void an invoice in case no payment has been taken so that there is no balance to pay on the member’s profile. Here is the procedure to follow:

  • To credit the invoice, you must go to the transaction tab of the member’s profile.

  • Click on the Action button

  • Click on Void invoice

 

  • The system will ask you to confirm that you want to void the invoice.

    • Please note that this action is irreversible

  • Click on Confirm.

 

  • The invoice will then be Void and the member’s balance will be $0.00.

  • The Transaction tab will display the invoice void

 

  • The member’s registration will then automatically be Cancelled.

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