Netbanx (Paysafe)

How to login

To be able to log into Netbanx:

1. Go to webpage Netbanx

2. Enter your <<username>> and <<password>> in required fields.

3. Select Login

🔑 How to Change Your NETBANX Password

To update your NETBANX password:

1. Click the Settings tab at the top of any back-office page.

2. Select the Change Password submenu.

3. On the Change Password page:

   • Enter your current password in the Current Password field.

   • Enter your new password in the New Password field.

   • Re-enter your new password in the Confirm New Password field.

4. Click Save to apply the changes.

💳 How to View Your Merchant Account Statement

1. Click the Account Statement tab.

2. Select the On Demand submenu.

3. Choose an account from the Account drop-down list.

4. Select a date range (max. 12 months) using the Start Date and End Date fields.

5. Choose a Sub-Account:

   • Current – Main transaction activity

   • Security – Held security deposits

   • Reserve – Rolling reserve activity

6. (Optional) Check Show Summary for a statement overview.

7. Click Generate.

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Click on any Debit or Credit entry to view detailed transaction information.

📊 How to Run an Activity Report

1. Click the Reports tab.

2. Select Activity Report.

3. Open the Summary tab.

4. Choose a Payment Method (e.g., Credit Card).

5. (Optional) Refine your report by setting:

   • Date Range (max. 6 months)

   • Account (specific or all)

   • Currency (or all currencies)

6. Click Generate Summary.

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Click on a Status link to drill down into transactions. Select a Txn ID for individual transaction details.

🔎 Viewing Transaction Details

To view transaction details from an account statement:

1. Run an Account Statement report.

2. In the Details section, click any value in the Debit or Credit column.

The Transaction Details section may include:

To view transaction details from an activity report:

1. Run an Activity report.

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2. Choose the credit card valid request to see detailed transaction.

3. Choose the credit card declined request to see in detail the transaction and to see the message error.

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👤 Creating a User

1. Click the Settings tab.

2. Select User Administration.

3. Click Add New User.

4. Fill out the form with the following:

5. Click Create.