Potential Ineligible Members
Note: Access to Permanently & Potential Ineligible features is highly restricted. Please keep information strictly Confidential.
Members with a Potential Ineligible Members status can continue to play, register and be rostered to a team. Hockey Canada’s safety team will review the status and determine if the status can be removed or if it should be updated to a permanently ineligible status.
Potential & Permanently Ineligible Members
When a new profile is created, the system will flag any profiles that are potentially a match to an ineligible member.
A Member Created from Online Registration - When a profile is created during an online registration, a message is displayed This profile has been frozen by HCR Administrators. Please directly contact your provincial member of Hockey Canada for support.
A Member Added Manually - When a profile is created manually inside HCR, the system will search for any matches that will include ones flagged profiles for ineligibility. You can click the quick view to open the profiles in another window without starting your search over. If the possible matches are not the member you are adding, click on Create new member.
A Perfect Match Found - The system will allow you to add a member but will warn you that you are creating a perfect match with an ineligible member. The member that you are creating will have the status of Permanently Ineligible that will need to be reviewed by Hockey Canada.
A Partial Match Found - The system will allow you to add a member but the member will be flagged as Potentially Ineligible that will need to be reviewed by Hockey Canada.
Note: Members with the Potentially Ineligible status will be functional in HCR, but it will remain flagged until HC Sport Safety can confirm it doesn't represent someone who should not be participating.
The following note will appear in the member's profile:
The status changed automatically to Potentially ineligible because this profile has similar characteristics to an existing profile flagged as permanently ineligible in HCR. No action from participants or registrars is required. The profile is not blocked but will be reviewed by sport safety.
An email will be sent to Hockey Canada for review.